Ratings based on 781 Verified Reviews
3.2 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
by A verified traveler
Posted 15 Nov 2024
The staff very helpful
by A verified traveler
Posted 14 Nov 2024
i was given 3 different rooms,,no light bulbs,nasty sink,roaches,paid for double deluxe was given dirty basic single room,moved 2 a nasty room ,no lights ,clerk couldnt get light bulbs,couldnt get in touch with manager/owner,moved to 3rd room had to move my own linens,from room to room pillows too,finally put back in first room-worst hotel ever.WOULD'NT recommend for dog pound.
by A verified traveler from Pottstown
Posted 12 Nov 2024
by A verified traveler
Posted 8 Nov 2024
Condition of the rooms is terrible. Do not stay here. Management refused to refund my money as did Expedia.
Comment from Hotel Management
8 Nov 2024 by Luciana, Hotel Management
Please let me apologize for not meeting your expectations regarding your recent visit to Baymont Inn Tuscaloosa. I have shared your feedback with my staff.Feedback from our Baymont Inn guests on their experiences is what we use to further our constant improvement.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.
by A verified traveler
Posted 2 Nov 2024
The staff is great
Comment from Hotel Management
8 Nov 2024 by Luciana, Hotel Management
Thank you for taking the time to share your experience with us. We look forward to hosting you again soon.
by A verified traveler
Posted 29 Oct 2024
by A verified traveler
Posted 14 Oct 2024
Our door did not properly lock. Came back at the end of the day to find it open.
Comment from Hotel Management
8 Nov 2024 by Luciana, Hotel Management
Please let me apologize for not meeting your expectations regarding your recent visit to Baymont Inn Tuscaloosa. I have shared your feedback with my staff.Feedback from our Baymont Inn guests on their experiences is what we use to further our constant improvement.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
14 Oct 2024 by Luciana, Hotel Management
Thank you for taking the time to share your experience with us. We look forward to hosting you again soon.
by A verified traveler
Posted 14 Oct 2024
Very dirty rooms
Comment from Hotel Management
14 Oct 2024 by Luciana, Hotel Management
Please let me apologize for not meeting your expectations regarding your recent visit to Baymont Inn Tuscaloosa. I have shared your feedback with my staff.Feedback from our Baymont Inn guests on their experiences is what we use to further our constant improvement.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.
