Ratings based on 39 Verified Reviews
4.1 Room cleanliness
4.4 Service & staff
3.3 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Jan 2024
This hotel is directly on busy street with a lot of trucks and buses coming day and night. So noice is disturbing.
Additional problem: the restaurant. They just don’t know how to cook. We made an error by having a dinner there: the meet was oversalted and the fish was like rubber.
Comment from Hotel Management
3 Mar 2024 by ., Hotel Management
Buenos días respondiendo a su queja lamentamos lo sucedido con respecto al ruido se nos sale de las manos que una de las rutas principales del pais que es la 32 de Limón a san José se encontrara cerrada por lo que la única vía es por Turrialba por esta razón es el ruido de tanto vehículo y sobre la comida me parece muy extraño ya que hasta el momento las personas quedan muy satisfechas con el servicio pero si nos lo hubieran informado en el momento téngalo por seguro que le atenderíamos de inmediato y ofreceríamos otro platillo .Nuevamente las disculpas del caso
by A verified traveler
Posted 21 Nov 2023 on Hotels
by A verified traveler
Posted 3 Jan 2022 on Travelocity
This hotel was perfect while staying in Turrialba to go white river rafting on the river. Its walking distance to downtown and to the bus station (I arrived via bus from San Jose and walked to the hotel in minutes). The staff here is wonderful. Great breakfast, simple and clean rooms. This hotel is awesome and for an affordable price!
Comment from Hotel Management
4 Jan 2022 by ., Hotel Management
gracias por su comentario esperamos regrese pronto
saludos , Isabel
by A verified traveler
Posted 24 Dec 2021
Great place for a quick stop and go rafting. Very friendly staff.
Comment from Hotel Management
24 Dec 2021 by ., Hotel Management
Sr. Jaume muchas gracias por visitarnos lo esperamos pronto
by A verified traveler
Posted 7 Sep 2021 on Hotels
by A verified traveler
Posted 8 Mar 2021 on CheapTickets
It was very nice that despite being located nearly in mid-town Turrialba, Wagelia hotel was much quiet at night in order to catch a very good sleep. Thanks for that and a good service from all staff members, too!
Comment from Hotel Management
9 Apr 2021 by 1, Hotel Management
Gracias por su comentario , lo esperamos pronto
by A verified traveler
Posted 8 May 2019
fine the place, nice staff, but poor wifi connection
Comment from Hotel Management
3 Jun 2019 by Reservations Department, Hotel Management
Dear guest! Thanks for writing us,it´s important for us the opinions. The wifi connection is now better :)
by A verified traveler
Posted 4 Feb 2019 on Orbitz
Wagelia is a little oasis in busy Turrialba. The rooms were fairly quiet and the hotel was very peaceful.
Comment from Hotel Management
27 Feb 2019 by Reservations, Hotel Management
We always try to make our visitors' stay comfortable. Thanks for your comments make us happy
by A verified traveler
Would not return to this hotel
Posted 10 Sep 2018 on HotelsOlder mattresses on boards - very hard and uncomfortable. Website says they have a/c, but NO ROOMS have a/c. Window does not have a screen, so (a) bugs were in the room, (b) you can hear everything in the passage way, (c) hall lights are on until midnight, but can't close the curtain since the room is so hot. Small wall fan did NOT cool the room as promised. Small bathroom was OK, but there is nothing to stop the water from the shower flowing all over the floor, which is VERY slippery when wet. Plenty of hot water. No refrigerator in room, and the hotel does not have ice, or access to cold drinks. Departing the hotel at 6am each morning, but breakfast only starts at 6:30am. Very nice & friendly people, but this does not make up for the lack of comfort or service. Very busy all week so no time to deal with the headache of trying to change hotels when we returned at 10pm. We folded the thin comforters to use as more padding on top the mattresses, used bug spray in the room before trying to sleep. Fantastic bakery across the street, but it closes by 8pm. Turrialba is a great area, just find a more comfortable place to stay.
by A verified traveler
Posted 8 Sep 2018
Good location near most of activities and touristic places are also near
