Ratings based on 32 Verified Reviews
4.8 Room cleanliness
5.0 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Oct 2024
I love the staff. Very caring and responsive. They go out of their way to help
Comment from Hotel Management
4 Nov 2024 by Casa de Lis team., Hotel Management
Hello Frank! Thank you very much for your review and your kind words!It was a pleasure to receive you here at Casa de Lis.You are always welcome!Regards, Casa de Lis team.
by A verified traveler
Posted 6 Sep 2024
Overall the room was good and the beds were comfortable. It got hot and stuffy as we had to close the windows, no screen in bathroom window and another screen was torn and the mosquitoes were having a feast. Front staff did provide an extra fan but with 5 people in the room it got warm. Included breakfast was located off site and the food/service was incredible.
by A verified traveler
Posted 24 Aug 2024 on Hotels
This was a great place with a wonderful view of the volcano, safe parking, and very friendly and helpful staff. The breakfast included was also quite tasty.
Comment from Hotel Management
24 Sep 2024 by Casa de Lis team., Hotel Management
Hello Nicole! Thank you for leaving us your comment.We are very glad you enjoyed your stay, and our delicious breakfast. We hope you are having a nice trip in Costa Rica.Regards, Casa de Lis team.
by A verified traveler
Personal muy amable
Posted 8 Aug 2024 on HotelsLugar tranquilo, limpio y sobre todo atendido con amabilidad. Todo el personal es muy atento y colaborador, hay café disponible, a pesar de estar en el centro de la ciudad, tiene espacios para pasar un rato tranquilos, se destaca el patio trasero con un área donde se puede permanecer para una lectura o revisar el correo
Comment from Hotel Management
24 Sep 2024 by Casa de Lis team., Hotel Management
Hola doña Ana!Muchas gracias por sus amables palabras y por su calificación.Nos alegra mucho que haya disfrutado su estadía, fue un gusto recibirla. Siempre es bienvenida.Saludos, Casa de Lis team.
by A verified traveler from Kissimmee
Posted 20 May 2024
This Hotel is a little Gem tucked away in the heart of the city but without the noise. Property was extremely clean, with all the necessities needed for a great stay. Room was perfect and they had a garden, a huge balcony on 3rd floor with vouchers, chairs, hammock that guest can use. They have a full kitchen that they also allow guest to use or cook if needed. The grounds were well kept and clean. Prices are very affordable. Check in was seamless with Maria and nothing requested was too much. All staffs were very accommodating. They provide coffee service in lobby each morning. We enjoyed our time there although too short. If you’re looking for affordable prices, a quiet place, superb service then this little Gem is ideal for your stay in Turrialba. We will definitely stay again. Thank you for a phenomenal stay and the outstanding customer service that was provided by all staffs that we encountered during our stay.
Comment from Hotel Management
24 Sep 2024 by Casa de Lis team, Hotel Management
Hello Marie! Thank you so much for your kind words and your detailed comment!We appreciate you take the time to share your experience with us.We are very happy to know that you enjoyed your stay, and our facilities. Thank you again for choosing us, you were a wonderful guests. We hope to see you in the future!Regards, Casa de Lis team.
by A verified traveler
Posted 15 Mar 2024
by A verified traveler
Posted 2 Mar 2024
Staff was great . Places to siit and just hang out
by A verified traveler
My stay at the Casa de Lis Hotel
Posted 27 Feb 2024 on HotelsThe staff is very friendly and will go out of their way to make your stay comfortable. Rooms are basic but clean. This is the only good hotel in Turrialba town. The manager, Barney, is caring and did everything for our group to make our stay memorable.
Rooms need a working desk.
by A verified traveler
Posted 22 Feb 2024 on Hotels
by A verified traveler from San Luis de Pará
Posted 8 Feb 2024 on CheapTickets
Casa de Lis Hotel is a great option to consider booking when visiting beautiful Turrialba in Costa Rica. Its staff are very attentive, welcoming and professional when communicating with them at all times either via email, WhatsApp or in person at their front desk. Their courtesy morning coffee and cosy lobby are a plus. Their rooms are very comfortable and quiet --Wonderful after a hard day's work.
