Ratings based on 623 Verified Reviews

4.7 out of 5
99% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Invercargill

Posted 28 Sep 2024
Greatly appreciated
Comment from Hotel Management
28 Sep 2024 by Tony Owner, Hotel Management
Splendid Many thanks.
5 out of 5
by A verified traveler

Posted 14 Sep 2024
Room was clean, and well equipped with all the amenities.
Comment from Hotel Management
14 Sep 2024 by Tony , Hotel Management
Thanks for your review, it was great to hear you enjoyed your stay.
2 out of 5
by A verified traveler

Wouldn’t stay here again

Posted 6 Aug 2024 on Hotels
The shower water was cold and took 3 minutes to warm up and then would get really hot or cold throughout. There was no headboard on the bed and the wall was cold.
Comment from Hotel Management
7 Aug 2024 by Tony owner, Hotel Management
Further to your review we are disappointed to read about your issues with the shower, it is unusual to hear there were such problems.Apologies about lacking of a headboard, we have recently purchased the property and are planning to fit new upholstered headboards in the not too distant future.
4 out of 5
by A verified traveler

Posted 4 Aug 2024
Comment from Hotel Management
5 Aug 2024 by tony, Hotel Management
Thank you for your review much appreciated.
5 out of 5
by A verified traveler

Posted 1 Aug 2024
Dorothy and Bev are most kind and helpful. Gladly stay here again. Smiley Face ... Brian
Comment from Hotel Management
1 Aug 2024 by Tony Owner, Hotel Management
Many Thanks for your positive Review. Nice comments about the staff here are Very Much Appreciated.We are looking forward to having you staying with us during your next visit to Invercargill.
5 out of 5
by A verified traveler

Posted 23 Jul 2024
good location for our travel plans
Comment from Hotel Management
23 Jul 2024 by tony, Hotel Management
Great Thanks for your review.
4 out of 5
by A verified traveler

Posted 21 Jun 2024
Nice place to stay
Comment from Hotel Management
23 Jul 2024 by tony, Hotel Management
Thank you for your review
5 out of 5
by A verified traveler

Posted 12 Jun 2024
Sunken mattress otherwise very good. Very convenient location
Comment from Hotel Management
23 Jul 2024 by tony, Hotel Management
Thanks, Apologies about the mattress we have recently taken over here and are working on refurbishing the units beds included.
5 out of 5
by A verified traveler

Posted 12 May 2024 on Wotif
Very nice
5 out of 5
by A verified traveler

Posted 2 May 2024 on Hotels
Has changed owners since I stayed there last, but the service was still top notch. Would definitely stay there each time I visit Invercargill.
Comment from Hotel Management
2 May 2024 by Tony , Hotel Management
Thank you we appreciate your positive comments, looking forward to having you stay with us during your next visit to Invercargill.