Ratings based on 733 Verified Reviews

4.0 out of 5
97% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Frisco

Posted 16 Aug 2024
Great location in Turku - just across from Stockmans and other shopping centers, a block from Market Square. Wonderful plentiful breakfast buffet.
Comment from Hotel Management
5 Sep 2024 by Heidi, Hotel Management
Dear Sharon, Thank you for the nice comments. Welcome again! Best regards, Heidi
5 out of 5
by A verified traveler

Posted 2 Aug 2024
Friendly staff and one of the best breakfast buffets in Finland.
Comment from Hotel Management
5 Sep 2024 by Heidi, Hotel Management
Dear Harvey H, Thank you for the nice comments. Welcome again! Best regards, Heidi
3 out of 5
by A verified traveler

Posted 7 Jun 2024 on Hotels
Comment from Hotel Management
13 Jun 2024 by Sanni, Hotel Management
Hello Priit,Thank you your stay and feedback. Have great summer and welcome again!Best regards,SanniReception
5 out of 5
by A verified traveler

Posted 18 May 2024
Friendly polite at reception. Very much enjoyed my breakfasts ..The hotel had a distinctive charm encompassed by its architecture..Liked the wide staircase .
Comment from Hotel Management
4 Jun 2024 by natalia, Hotel Management
Hello Adrian, Thank you very much for your feedback and it's great to hear that you liked the unique architecture of our hotel. We hope to see you again as our guest.With kind regardsNataliaScandic Plaza Turku
5 out of 5
by A verified traveler from Chipping Campden

Posted 30 Jul 2023
Good welcoming and staff extremely helpful
Comment from Hotel Management
2 Aug 2023 by Ife, Scandic Plaza Turku, Hotel Management
Dear David,Thank you for your visit and your heart-warming feedback. Glad to hear that your you had a nice time here in Turku.Do have a nice summer and welcome again soon!Kind regards,
5 out of 5
by A verified traveler

Posted 18 Jun 2023
What i liked most was the location,,,easy walk to the Aura river and transportation was super easy to negotiate,,,if needed. The hotel and staff was great,,,very good breakfast.
Comment from Hotel Management
21 Jun 2023 by Ife, Scandic Plaza Turku, Hotel Management
Dear Tracy VAN,Thank you for taking the time to share your thoughts about your recent stay at our hotel. We truly appreciate your 5-star rating and feedback. Thank you for choosing Scandic Plaza and welcome back soon!Best regards,
3 out of 5
by A verified traveler

Posted 15 Apr 2023 on Hotels
Comment from Hotel Management
18 Apr 2023 by Ife, Scandic Plaza Turku, Hotel Management
Hei Raimo,Kiitokset palautteesta ja kiitos että valitsit meidät. Lämpimästi tervetuloa uudelleen!Terveisin,Ife, Scandic Plaza Turku
5 out of 5
by A verified traveler

Good location, quiet room, and nice service

Posted 23 Nov 2022 on Hotels
Small but perfectly adequate room with a nice view on to a quiet pedestrian street. The service was nice, the location of the hotel excellent, and the room was very quiet although it opened directly to the elevator lobby in the floor.
Comment from Hotel Management
5 Dec 2022 by Hanna, Hotellinjohtaja, Hotel Management
Dear customer, thank you for taking the time for feedback. We are happy to hear, that you enjoyed your stay. Welcome again!
2 out of 5
by A verified traveler

Dated rooms, poor breakfast, loud street, no sleep

Posted 9 Jul 2022 on Hotels
Awful, awful hotel. Rude staff, services didn't work on room TV. Can't get it fixed. Dated rooms, leaky shower, horrible beds and pillows especially. We were unable to sleep for all 5 nights! Over 200 euros a night and no sleep, we will never return to this hotel. No air con so have to keep windows open but there are drunk people outside screaming through the night, also hotel chose not to inform guests that building works with heavy machine start at 7.30am outside windows! Breakfast is poor, no real bacon, unwashed lettuce with horrible black stuff on most mornings. There are way better options in town now, avoid this hotel!
Comment from Hotel Management
22 Aug 2022 by Ife / Scandic Plaza, Hotel Management
Hello J,Thank you for your review and open comments.I'm truly sorry to read that we've not been able to meet your expectations during your visit.I hoped that you would have told our receptionist already during your visit, as we could have had the chance to positively influence your experience with us. I hope you will have a better experience next time if you decide to give us another chance at improving your experience.Regards,
3 out of 5
by A verified traveler

nice hotel

Posted 4 Jul 2022 on Hotels
Quite good hotel.Very friendly staff.Very good breakfast. Small fitness centre but not bad.From outside the hotel does not look impressive but inside it is much better. The room was very small.Too small for me.
Comment from Hotel Management
27 Aug 2022 by Ife / Scandic Plaza Turku, Hotel Management
Dear Mariusz,Many thanks for taking time out to give us feedback about your stay at Scandic Plaza. Your experience is very important to us.I'm truly sorry to read that your room was very small. I hope that you would have informed one of our receptionists already during your visit, because we are often still able to influence things and particularly, the room while you are still at the hotel.I am glad to read that you have had a nice experience during your stay and it is great to know that our staff was friendly and breakfast was good.Thank you for choosing us. We hope that, despite this experience, we can see you again as our guest and that we will succeed much better!Kind regards,