Ratings based on 334 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Sep 2024 on Hotels
Comment from Hotel Management
2 Sep 2024 by Taija, Hotel Management
Dear Daniel,Thank you for your amazing review! We are glad to hear that you enjoyed your stay here at Sokos Hotel Kupittaa. We hope to see you again!
by A verified traveler
Posted 25 Aug 2024 on Hotels
Comment from Hotel Management
26 Aug 2024 by Julia, reception, Hotel Management
Hello Wioleta!Thank you very much for your feedback! So good to hear everything went so perfectly :)wish you a pleasant summer!Best regards,Julia / reception
by A verified traveler
Original Sokos hotel Turku
Posted 21 Aug 2024 on HotelsStay was comfortable enough but not extraordinary.Breakfast spread was good
Comment from Hotel Management
21 Aug 2024 by Reception-Heidi, Hotel Management
Hi,Thank you for your feedback. We are happy your stay was comfortable and that you liked the breakfast. Welcome to visit us again!Best regards,Reception-Heidi
by A verified traveler
Posted 19 Aug 2024 on Hotels
Comment from Hotel Management
23 Aug 2024 by Reception-Heidi, Hotel Management
Hi Bruno,Thank you for your feedback! We are happy to hear you have enjoyed your stay with us. Welcome to visit us again!Best regards,Reception-Heidi
by A verified traveler
Posted 9 Aug 2024 on Ebookers
The worse hotel ever: horrible decoration, hearing the neighboring room’s occupants using the toilet or the shower. Bad lighting overall but especially in the bathroom
Comment from Hotel Management
9 Aug 2024 by Julia, front desk, Hotel Management
Hi Marie-Christine!Thank you for taking time to write us feedback. I am very sorry to hear that you didn't enjoy your stay at our hotel. I will forward the feedback further.I still wish you a great weekend! :)Kind regards,JuliaFront desk
by A verified traveler
Posted 27 Nov 2023
Comment from Hotel Management
20 Dec 2023 by Reception-Heidi, Hotel Management
Hi Andrea! Thank you for your feedback! We are happy to hear you had a good stay with us. Best regards,Reception-Heidi
by A verified traveler
Posted 17 Nov 2023 on Hotels
Comment from Hotel Management
17 Nov 2023 by Julia, Hotel Management
Kiitos paljon mahtavasta palautteesta! Ihana kuulla, että kaikki meni näin hienosti :) Tervetuloa uudelleen!Ystävällisin terveisinJulia, vastaanotto
by A verified traveler
Posted 25 Sep 2023
Be careful staying at the weekend! There were so many guests on Saturday that the breakfast line snaked out of the door. A half-hour wait just to get a coffee and croissant was not worth it.
I spoke to the reception desk later in the day to say I missed out on breakfast and they did not care. I asked whether it would happen again on Sunday and they said “probably”. Not helpful and no other option provided. Poor service.
Comment from Hotel Management
26 Sep 2023 by Taija, Hotel Management
Dear Adam,Thank you for your feedback!We are very sorry to hear that you have had trouble with breakfast. It is true that when the hotel is full, there will be times when the breakfast room is quite full. In any case our staff should always take feedback seriously and offer a solution to the situation immediately. We are very sorry that this standard has not been reached in this case. We will talk to our staff, and go over this feedback with them, so we can improve our service in the future.We hope that you will give us another chance in the future and hope that you have a wonderful autumn!
by A verified traveler
Posted 20 Sep 2023
Amazing service. Great staff. Clean and comfortable
Comment from Hotel Management
20 Sep 2023 by Julia / reception, Hotel Management
Hello Nader!Thank you very much for your wonderful review! We are very happy to hear everything went well :)We hope you visit us again soon!Best regards,Julia / reception
by A verified traveler
This could be such a great place to stay
Posted 18 May 2023 on HotelsEnglish language seems as a surprise to everyone - and the front dest 'speed of service' is questionable as well. Saying it the rooms are spacious and comfy (just the black floor at bathroom may be hiding 'hairy surprises' as for the housekeeping impossible to see - yet for you in the shower pretty noticeable). Overall it was OK- not sure I will be returning though.
Comment from Hotel Management
27 May 2023 by Reception , Hotel Management
Hello Petr,thank you for your review. I am sorry to hear that your stay did not go as expected. Have a nice upcoming summer! Best regards,Reception
