Ratings based on 256 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Aug 2024
Lovely and welcoming receptionist. Hotel very dated and basic. Constant buzzing noise in the room. Musty smell. Ok for transit.
Comment from Hotel Management
26 Aug 2024 by DIREZIONE, Hotel Management
Dear Craig thank you for spending your time to leave this review. We are sorry to know that your experience was not satisfying. We will check about maintenance issue immediatelly.
by A verified traveler
Posted 7 Aug 2024
Good value and good location for an overnight stop or to visit Turin, Bra, Alba and surrounding areas.
Comment from Hotel Management
19 Aug 2024 by DIREZIONE, Hotel Management
Thank you very much!
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
10 Jun 2024 by DIRETTORE, Hotel Management
Grazie per aver lasciato la sua valutazione.
by A verified traveler
Posted 14 Aug 2023
Reception is modern, but rooms are old fashioned and tired looking…could do with a spruce up, e.g. flaking paint on bathroom ceiling, wonky shower doors, non working extraction fan.
Comment from Hotel Management
28 Aug 2023 by DIRETTORE, Hotel Management
Thank you so much for your detailed information. We will work on it. We are here to offer Quality in maintenance and cleaning. Thanks!
by A verified traveler
Posted 16 Mar 2023
We arrived after midnight but staff was still very friendly and happy to arrange some drinks and snacks.
Comment from Hotel Management
5 Apr 2023 by DIRETTORE, Hotel Management
Thank You very much for your nice feed back.
by A verified traveler
Posted 12 Aug 2022 on Orbitz
by A verified traveler
Posted 7 Jul 2022
I didnt like that the property amenties listing stated a laundry and dry cleaning service was available. The staff were vague and did not know anything of such. In addition, we stayed when a vintage car group was staying. They decided to wake us up with them with a ridicilous music tune
Comment from Hotel Management
7 Jul 2022 by HOTEL MANAGER, Hotel Management
Dear Guest, thank you for the feedback about your stay with us. Yes, we have a laundry and dry cleaning service. It is an external service and the delivery is quite fast. We will check why they did not answer you properly. Many thanks.
by A verified traveler
Posted 30 Apr 2022 on Hotels
Comment from Hotel Management
2 May 2022 by HOTEL MANAGER, Hotel Management
grazie!
by A verified traveler
Posted 29 Apr 2022 on Hotels
Comment from Hotel Management
2 May 2022 by HOTEL MANAGER, Hotel Management
GRAZIE!
by A verified traveler
Posted 24 Apr 2022 on Hotels
Comment from Hotel Management
26 Apr 2022 by HOTEL MANAGER, Hotel Management
grazie Joao!
