Ratings based on 585 Verified Reviews

3.9 out of 5
79% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Sep 2024
1 out of 5
by A verified traveler

Posted 2 Aug 2024
There is nothing about this hotel you would like. Stay away. Its not what you see in the picture. DIRTY,SMELLY, used to be old holiday inn express. Decor was poor, carpet was dirty, chait in restaurant is dirty and you dont feel like to sit on it. We had no water in the morning and whole of hotel had no water due to leakage in reception. When asked we been told by staff that our boss the owner dont care about customets and condition of yhe hotel. Please stay away. Im not sure company like expedia sell bookings for these type of hotel.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Jul 2024 on Hotels
1 out of 5
by A verified traveler

Posted 6 Jun 2024
I was relocated to another hotel Art hotel museum which was terry
4 out of 5
by A verified traveler from San Francisco

This traveler left a rating score only Posted 6 May 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Jan 2024
1 out of 5
by A verified traveler from Miguel Hidalgo

Posted 2 Jan 2024
I would like to ask for my money back. I paid for 2 nights but after the first night we had to move to another hotel. Idea Hotel was extremely dirty, from lobby to the room. Bed and bed clothes were broken. A lot of noise from other rooms during the night. Terrible experience.
5 out of 5
by A verified traveler from london

Posted 25 Nov 2023
Veramente ottimo
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Oct 2023
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Sep 2023