Ratings based on 250 Verified Reviews

3.6 out of 5
76% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Dubai

This traveler left a rating score only Posted 10 Feb 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Jan 2024 on Hotels
2 out of 5
by A verified traveler

Disappointing stay

Posted 28 Jun 2023 on Hotels
Disappointing
3 out of 5
by A verified traveler

very friendly staff

Posted 9 Oct 2021 on Hotels
Rooms are a bit old and needs a facelift but overall it is a nice hotel and staff are very friendly and customer oriented
4 out of 5
by A verified traveler

Good Value In Torino

Posted 5 Oct 2019 on Hotels
Nice place, great value, convenient to tram, bus, markets and shopping. Typical Italian hotel with good atmosphere.
5 out of 5
by A verified traveler

Posted 28 Sep 2019
Very close to public transport, helps with travelling around the city
5 out of 5
by A verified traveler

Posted 4 Feb 2019
The friendliness of the staff, they were great help. I also enjoyed how clean everything was
Comment from Hotel Management
12 Feb 2019 by Direction dept., Hotel Management
Dear Guest, Many thanks for your feedback. We are glad that you appreciated everything during your stay. We hope to welcome you again. best regards
2 out of 5
by A verified traveler

will not choose again

Posted 28 Jan 2019 on Hotels
This is definitely not a 4 star hotel. The the cleanliness was ok so was the breakfast. The internet connection was very weak. The hotel charged for parking. There was no bath -and was told that most of the rooms have showers only.
Comment from Hotel Management
14 Feb 2019 by Direction dept, Hotel Management
Dear Guest, We are deeply sorry about reading this complaint. We would like to thank you about breakfast and cleanliness but we would also like to inform you that we inform the client about our private parking and we provide prices everytime. Further, we have more rooms with shower than with bathtub, probably during your stay all these rooms were busy and we couldn't provide one to you. That's why we suggest everytime to write and ask, if you need or prefer something specific. Best regards,
5 out of 5
by A verified traveler

Posted 5 Jan 2019 on Orbitz
Comment from Hotel Management
27 Jan 2019 by The Direction Dept, Hotel Management
Dear Client, Many thanks for the great feedback. We hope to welcome you again at the hotel Royal! Best regards,
2 out of 5
by A verified traveler

Not good location

Posted 11 Aug 2018 on Hotels
The location is not good. It’s far from the center and the neighborhood is not good. We took taxis because we weren’t confortable walking with the kids in the neighborhood
Comment from Hotel Management
15 Aug 2018 by S. Leoni, Hotel Management
Dear Sirs, We would like to thank you for your feedback following your stay in our hotel. We regret that you were not completely satisfied. We have taken your comments into account. Sincerely.