Ratings based on 250 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Dubai
Posted 10 Feb 2024
by A verified traveler
Posted 17 Jan 2024 on Hotels
by A verified traveler
Disappointing stay
Posted 28 Jun 2023 on HotelsDisappointing
by A verified traveler
very friendly staff
Posted 9 Oct 2021 on HotelsRooms are a bit old and needs a facelift but overall it is a nice hotel and staff are very friendly and customer oriented
by A verified traveler
Good Value In Torino
Posted 5 Oct 2019 on HotelsNice place, great value, convenient to tram, bus, markets and shopping. Typical Italian hotel with good atmosphere.
by A verified traveler
Posted 28 Sep 2019
Very close to public transport, helps with travelling around the city
by A verified traveler
Posted 4 Feb 2019
The friendliness of the staff, they were great help. I also enjoyed how clean everything was
Comment from Hotel Management
12 Feb 2019 by Direction dept., Hotel Management
Dear Guest,
Many thanks for your feedback.
We are glad that you appreciated everything during your stay.
We hope to welcome you again.
best regards
by A verified traveler
will not choose again
Posted 28 Jan 2019 on HotelsThis is definitely not a 4 star hotel. The the cleanliness was ok so was the breakfast. The internet connection was very weak. The hotel charged for parking. There was no bath -and was told that most of the rooms have showers only.
Comment from Hotel Management
14 Feb 2019 by Direction dept, Hotel Management
Dear Guest,
We are deeply sorry about reading this complaint.
We would like to thank you about breakfast and cleanliness but we would also like to inform you that we inform the client about our private parking and we provide prices everytime.
Further, we have more rooms with shower than with bathtub, probably during your stay all these rooms were busy and we couldn't provide one to you.
That's why we suggest everytime to write and ask, if you need or prefer something specific.
Best regards,
by A verified traveler
Posted 5 Jan 2019 on Orbitz
Comment from Hotel Management
27 Jan 2019 by The Direction Dept, Hotel Management
Dear Client,
Many thanks for the great feedback.
We hope to welcome you again at the hotel Royal!
Best regards,
by A verified traveler
Not good location
Posted 11 Aug 2018 on HotelsThe location is not good. It’s far from the center and the neighborhood is not good.
We took taxis because we weren’t confortable walking with the kids in the neighborhood
Comment from Hotel Management
15 Aug 2018 by S. Leoni, Hotel Management
Dear Sirs,
We would like to thank you for your feedback following your stay in our hotel.
We regret that you were not completely satisfied. We have taken your comments into account.
Sincerely.