Ratings based on 466 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Sep 2024
Nice location, great room, excellent staff.
by A verified traveler
Posted 30 Jun 2024
From the first day of my stay, I have realized that there is NO security lock inside, but I thought it should be ok since the area seems to be a safe place. And the hotel seems to be clean and modest. However, on the last day, somebody opened my room when I was in toilet !!! The toilet door was slightly open and he partially saw me. I shouted him to leave the room in English and repeated. He sounded Italian and didn’t understand me, I thought he was one of the housekeepers. Then he turned out to be a guest with a key card trying my room mistakenly but were able to open my door with his card !!! The manager told me later there was a technical issue with the key cards. Anyway, it was my private moment as a woman and exposed, which was not nice at all and ruined my day. At least the manager and the staff apologized me and offered mini bar free but I just used the water bottles, was not in the mood to do anything. That night I put a chair behind the entry door just to block someone if they try to open again. Just because of their apology, I made my ranking from terrible to poor.
by A verified traveler
Posted 28 Jun 2024
Everything was perfect. The only downside was the internet speed. I can definitely stay at this hotel if I go back to Turin.
by A verified traveler
Good place to be.
Posted 28 Jun 2024 on HotelsGreat reception. Staff are friendly and helpful. Rooms are big, clean and comfortable. Free onsite parking.
by A verified traveler
Posted 10 Jun 2024
Hotel was perfect for our needs, clean and quiet. The staff was friendly. The wifi was a bit unreliable, but otherwise, excellent hotel.
by A verified traveler
Posted 24 Jan 2024
Worst experience ever! We had requested a crib for my 9month old daughter and the hotel didn't have one. The woman at the desk was also very rude.
by A verified traveler
We really enjoyed our stay.
Posted 23 Nov 2023 on Hotelsby A verified traveler
Posted 23 Oct 2023 on Hotels
Il posizionamento dei contenitori per sapone e sciampo rende difficile utilizzare la doccia a pioggia in quanto sbatti comtro i contenitori.
by A verified traveler
Posted 31 Aug 2023 on Hotels
by A verified traveler
Posted 24 May 2023 on Hotels
