Ratings based on 118 Verified Reviews
4.3 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
21 Nov 2024 by thomas, Hotel Management
i dont understand your ungrateful behaviour, may be you should smile more and be grateful for the things around you. the only poor remark is you
by A verified traveler
Posted 12 Nov 2024
A brilliant place to stay in the charming little town of Turangi. Very peaceful and calm, with plenty of facilities. Lovely and well-equipped kitchen with a large dining area and plenty of space to relax including a great TV room. Plenty of toilets and showers too. Rooms are nice and beds comfy. The place is very clean and all the staff are lovely. The owner is a great guy and really nice to chat to. This place is a haven and easily the best place I have stayed in New Zealand. Thank you to all!
by A verified traveler
Posted 28 Sep 2024
I thoroughly enjoyed staying here. I saw a sign at the door to please call or text when you arrive. I arrived a little early so I didn’t know if a room would be ready. I texted and Ian responded very quickly letting me know that my room was ready and letting me know which room was mine. I paid for a simple bed sharing a room and was pleasantly surprised that I had been upgraded to a double bed and bunk beds in the same room with no one else sharing with me that evening. I asked what he recommended to do and was pleased with his suggestions. I found this place to be very relaxing and I met lots of friendly folks also traveling while enjoying a fire in living room watching movies for many hours feeling cozy. Other folks were playing games in the adjacent room and some folks were cooking in the shared kitchen. I felt welcomed and at home. I slept like a baby in the very comfortable double bed instead of the bunk bed that I paid for and planned on sleeping in. There’s a washer and dryer available for anyone who needs to use it. Ian also offered coffee or tea with the condiments. I’ve never had anyone offer this for the small price I paid to stay in a hostel. I played with Candy short for Candice the adorable dog and Jerry the cute kitty since I love animals. I definitely recommend staying here when in Turangi. You can’t beat the price for the hospitality that you receive. Thank you!
by A verified traveler
Posted 4 Sep 2024
Room was appropriate for the price, I would normally expect tea, coffee and milk but supplies were very low
by A verified traveler
Posted 30 Aug 2024
Well people was helpful and it was nice place to stay
by A verified traveler
Posted 13 Jun 2024
I used Expedia to book the advertised price. Sometime later I was contacted by Tongariro River Retreat to say that the advertised price was a mistake and was not available.
I cancelled by booking
Comment from Hotel Management
13 Jun 2024 by thomas, Hotel Management
you are UNGRATEFUL and have many issues to deal with, go and see a doctor, you need help
by A verified traveler
Posted 9 Jun 2024
Classic kiwi hostel, has everything you'd need. Friendly staff
by A verified traveler
Posted 9 May 2024 on Hotels
お宿のおじさんはフレンドリーでとても親切でした。到着が遅れたのですが、心配しつつ待っていてくれました。部屋がおっさん臭かったです（笑）タオルもなく、共同シャワールームに置いてあったのですが、使っていいのか？誰かが使った後か？全くわからなかったです。安い宿と割り切って泊まるにはいいかと思います。
by A verified traveler
Posted 31 Mar 2024
Very friendly and helpful host, nice and clean accommodation and a lot to do nearby
by A verified traveler
Posted 21 Mar 2024
Parking is an issue other wise it’s a great place
