Ratings based on 467 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Close to shops and food outlets. Close to river walks. Friendly staff.
by A verified traveler
Posted 12 Nov 2024
Tranquille et accueil sympa. Logement spacieux
Comment from Hotel Management
12 Nov 2024 by Rhett, Hotel Management
Frantz, thanks for your feedback, very appreciated.
by A verified traveler
Posted 7 Nov 2024
Staff are very friendly and the rooms are always neat and tidy ⭐️⭐️⭐️⭐️⭐️
Comment from Hotel Management
7 Nov 2024 by Rhett, Hotel Management
Teihi,Thanks for your kind comments, very appreciated.By the way, did you meet Hunter, my cat? I know you like him. ;-)
by A verified traveler
Posted 27 Oct 2024
Good location when need to stop by Taupo lake.
Comment from Hotel Management
28 Oct 2024 by Rhett, Hotel Management
Alexander, thanks for your feedback, very appreciated.
by A verified traveler
Posted 13 Oct 2024
Property was clean but very tired and in need of a refresh (pealing paint, marks, etc). Nothing to directly complain about or need immediate fixing, just a general feel that I expected better, and that only essential maintenance was being done. (But this was a similar quality standard in many of the other N.I. motels we stayed in during the trip).
The host was very helpful.
Acceptable night layover between Auckland and Wellington.
Comment from Hotel Management
13 Oct 2024 by Rhett, Hotel Management
Claire, thank you for taking the time to share your feedback. We truly value your comments and are pleased to hear that you found our property clean and our host helpful.We understand your sentiments regarding the need for a refresh and will be sure to address the areas you've mentioned. While we strive to maintain our property, your input is invaluable in helping us improve. We're committed to providing a more comfortable stay for all our guests and will work on enhancing the overall experience.We appreciate your understanding and hope to welcome you back in the future for an even better stay.
by A verified traveler
Posted 14 Sep 2024
Well equiped, easy accomodation
Comment from Hotel Management
14 Sep 2024 by Rhett, Hotel Management
Sam, thanks for your feedback, very appreciated.
by A verified traveler
Posted 10 Sep 2024
Comment from Hotel Management
10 Sep 2024 by Rhett, Hotel Management
Lucas, thanks for your feedback, very appreciated.
by A verified traveler
Posted 8 Sep 2024
It was worth the money for a single night stay, I wouldn’t recommend this one for more than a night or if you can make it to Rotorua.
Comment from Hotel Management
8 Sep 2024 by Rhett, Hotel Management
Happy to see your comment about Rotorua's stay. Don't make it like: ... if you can make it to Auckland. ;-)
by A verified traveler
Posted 2 Sep 2024
The rooms are immaculate with everything you need even a heat pump. There is a reserve within walking distance near the river, the staff are friendly, theres even a cat that loves pats on the property, i will definitely be back and highly reccomend to others.
Comment from Hotel Management
2 Sep 2024 by Rhett, Hotel Management
Hi Teihi,Thanks for your kind comments, very appreciated.I'll tell my cat, Hunter, you love him. ;-)
by A verified traveler
Posted 1 Sep 2024
The staff were very nice and the inside the property was super clean! Nice little place, would visit again, really good bang for buck.
Comment from Hotel Management
1 Sep 2024 by Rhett, Hotel Management
IIya, thanks for your kind comments, very appreciated. Remember, you are welcome back, always.
