Ratings based on 148 Verified Reviews
3.7 Room cleanliness
3.5 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Sep 2024 on Hotels
by A verified traveler
Posted 9 Sep 2024
The hotel in general is rated 8.5/10 , some improvements needed in rooms accessories, towels/water taps etc.
The best to be highlighted is the bar area and the staff working there.
They were professional with smile welcoming during my stay in the hotel..
by A verified traveler
Posted 5 Jul 2022
The staff was very nice, welcoming, professional - and would say are the big plus of why to choose this hotel.
The breakfast buffet has an impressive wide and fresh selection - another big plus.
On the other hand, the hotel looks very tired - from dirty walls, damaged carpets, dark halls and broken pool chairs - the property owners maybe should spend some money on that instead of the luxury cars parked there...
Comment from Hotel Management
12 Jul 2022 by Dorsaf Ben Mahmoud , Hotel Management
Dear Guest, Thank you for sharing your experience in our hotel . It was a pleasure to read from you . We are sorry for the inconvenience and we apologize for it. We would like to thank you for your trust and make sure that we are working to make things better. We really care about our clients and their comfort. Please give us the opportunity to welcome you back in Regency Tunis Hotel and provide you with the best level of services. Best Regards,
by A verified traveler
Posted 9 Aug 2021 on Hotels
Comment from Hotel Management
4 Sep 2021 by Dorsaf Ben Mahmoud , Hotel Management
Cher Monsieur, C'est avec grand plaisir que nous avons pris connaissance de votre note positive, et nous tenions à vous en remercier. C'est un bonheur pour nous de savoir que vous avez apprécié votre séjour au Regency Tunis Hôtel. Nous mettons tout en œuvre pour que cela perdure. Nous sommes impatients de vous accueillir à nouveau prochainement, Cordialement,
by A verified traveler
Not nice at all
Posted 10 Jul 2021 on HotelsMy car has accident at the parking ,, and too late fir hand me the room, it wasn’t clean at all
Comment from Hotel Management
4 Sep 2021 by Dorsaf Ben Mahmoud , Hotel Management
Dear Guest, Thank you for sharing your experience in our hotel . It was a pleasure to read from you . We are sorry for the inconvenience and we apologize for it. We would like to thank you for your trust and make sure that we are working to make things better. We really care about our clients and their comfort. Please give us the opportunity to welcome you back in Regency Tunis Hotel and provide you with the best level of services. Best Regards,
by A verified traveler from Washington, DC
Posted 20 Dec 2019
It's really important to know that this hotel is really remote: 9 miles to Carthage, and 18 to the Avenue de France (downtown). If you're there in the summer for the beach this might be fine, but it's a long taxi ride to any of the other sights. There's also no place to eat nearby except for the hotel restaurants.
Comment from Hotel Management
20 Dec 2019 by Dorsaf Ben Mahmoud , Hotel Management
Dear Guest, Thank you for sharing your experience in our hotel . It was a pleasure to read from you . We are sorry for the inconvenience and we apologize for it. We would like to thank you for your trust and make sure that we are working to make things better. We really care about our clients and their comfort. Please give us the opportunity to welcome you back in Regency Tunis Hotel and provide you with the best level of services. Best Regards,
by A verified traveler
Posted 16 Nov 2019
Comment from Hotel Management
20 Dec 2019 by Dorsaf Ben Mahmoud , Hotel Management
Cher client, Merci de partager votre expérience dans notre hôtel. Nous aimerions vous remercier pour votre confiance; Nous nous soucions vraiment de nos clients et de leur confort. S'il vous plaît, donnez-nous la possibilité de vous accueillir de nouveau au Regency Tunis Hotel et de vous fournir le meilleur niveau de services. Meilleures salutations,
by A verified traveler
Average and incois
Posted 3 Oct 2019 on HotelsEverything was average.
The same food and drinks were different from one day to another. Service was inconsistent.
Some of the waiters and waitresses were rude.
I forgot three rings and a bracelet at the spa and it disappears and the staff didn’t help to find it.
The rooms are spacious, but shower, lights, drawer were broken. And everything was really humid overall.
Only the activities at the beach with Kader were good
Comment from Hotel Management
19 Nov 2019 by Dorsaf Ben Mahmoud , Hotel Management
Dear Guest, Thank you for sharing your experience in our hotel . It was a pleasure to read from you . We are sorry for the inconvenience and we apologize for it. We would like to thank you for your trust and make sure that we are working to make things better. We really care about our clients and their comfort. Please give us the opportunity to welcome you back in Regency Tunis Hotel and provide you with the best level of services. Best Regards,
by A verified traveler
Posted 3 Oct 2019
Comment from Hotel Management
6 Oct 2020 by Dorsaf Ben Mahmoud , Hotel Management
Cher client, Merci de partager votre expérience dans notre hôtel. Ce fut un plaisir de vous lire. Nous nous soucions vraiment de nos clients et de leur confort. S'il vous plaît, donnez-nous la possibilité de vous accueillir de nouveau au Regency Tunis Hotel et de vous fournir le meilleur niveau de services. Meilleures salutations,
by A verified traveler
Posted 22 Sep 2019
Comment from Hotel Management
6 Oct 2020 by Dorsaf Ben Mahmoud , Hotel Management
Cher client, Merci de partager votre expérience dans notre hôtel. Ce fut un plaisir de vous lire. Nous nous soucions vraiment de nos clients et de leur confort. S'il vous plaît, donnez-nous la possibilité de vous accueillir de nouveau au Regency Tunis Hotel et de vous fournir le meilleur niveau de services. Meilleures salutations,
