Ratings based on 75 Verified Reviews
2.9 Room cleanliness
3.1 Service & staff
2.8 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Nov 2024
I really don’t recommend it,you can’t even take a shower like Human being, the shower hoses and the internal lock doors are broken not clean as well.
Comment from Hotel Management
5 Nov 2024 by WB, Hotel Management
Thank you for your review which we note with thanks
by A verified traveler
Worst experience
Posted 8 Jun 2024 on HotelsThe worse hotel we have ever had, first room that we were given was so filthy so we had to change with slightly better one . We booked half board but they don’t have proper kitchen so you don’t get no lunch or dinner and breakfast you have to eat whatever they give you in a tray that is glass of juice, milk and a muffin. There was maintenance work going on and it’s so noisy. All in all very poor won’t recommend to anyone.
Comment from Hotel Management
8 Jun 2024 by wb, Hotel Management
Thank you for your comments - fortunately our hotel scores very highly and we have no negative comments recorded during this period
by A verified traveler
Posted 30 Apr 2024
Everything so bad
Comment from Hotel Management
30 Apr 2024 by YS, Hotel Management
Nous vous remercions pour votre avis. Heureusement, tels avis aux basses évaluations sont très rares pour notre hôtel.
by A verified traveler from Ottawa
Posted 21 Jan 2024
Comment from Hotel Management
21 Jan 2024 by Guest Relations, Hotel Management
Thank you so much for your great score and wonderful comments - we hope to see you again!
by A verified traveler
Posted 29 May 2023
Realy like the staff, the place was very clean. The windows ar not best insulated, that is the front facing the main street, but i did mention it to the staff and they said they will try to resolve it, but i still head not problem with it as much. Deffinetly recommend it
Comment from Hotel Management
5 Jun 2023 by BT, Hotel Management
Thank you for your time and wonderful feedback
by A verified traveler
Posted 4 Jan 2023 on Hotels
It was fair for the price
Comment from Hotel Management
24 Feb 2023 by Guest Relations, Hotel Management
Thank you Taufik for your fair and honest feedback
by A verified traveler
Works well for a few days, but not perfect
Posted 27 Oct 2022 on HotelsThis hotel had the potential to be something much more than it is, but it was left on the momentum to a degree when things just don't look that well. Cleanliness was decent, but on the floor and in the bathroom. I wish they put the same effort on the bed. Sheets were not ironed, not too new, didn't even smell like new and clean enough (even though I believe they were). Also a lot of poor maintenance (and maybe even engineering) in the bathroom - the water pump gives high pressure for 5 seconds, then pressure drops to zero in the next 5 seconds, and then everything starts over. Not the best way to take a shower, but for a few days it's livable. The location of the hotel is not bad - there is a metro station less than 5 minutes away, you can easily catch a taxi on the boulevard in front, and the city center is about 15 minutes away - both by car or metro. Airport is 11 km away, which is also quite good. But being on the busy boulevard, the hotel is kind of noisy, except for a few hours at night. Rooms are not noise proof at all, so if you have neighbours that like the TV volume a little up, you will hear it as if they are in your room. If I have to say something good as well... they didn't say a thing about me checking in at 11am, even though officially check-in starts at 2pm. Staff was friendly too, but housekeeping is a bit unpredictable - both in the times they come, and in the service you will get. One day they took away the beautiful rug I had on the floor in the corridor.
Comment from Hotel Management
28 Oct 2022 by hammami med, Hotel Management
Thank you for you opinion , all comments are important to us , and we would be happy to resolve the problem as soon as possible.happy to welcome you close to our hotel.thanks again
by A verified traveler
Posted 5 Sep 2022 on Hotels
by A verified traveler
Posted 30 Aug 2022
The property was not clean and no air conditioning in the room, the toilet is very old and unclean, i was very very disappointed
by A verified traveler
Posted 29 Aug 2022
