Ratings based on 680 Verified Reviews

3.5 out of 5
81% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 31 Jan 2023
Had a comfortable stay and very convenient location!!!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Jan 2023
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Jan 2023
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Jan 2023
5 out of 5
by A verified traveler

Posted 1 Jan 2023 on Orbitz
room was simple but clean. staff excellent. i only wish the reception desk opened earlier.
5 out of 5
by A verified traveler

Posted 20 Dec 2022
Right across the street from a bus stop which is very helpful for tour pickups. Unlisted amenities include a kettle, cups and tea. But primarily the highlight of the stay was the staff. Both the cleaning staff and receptionist were extremely kind and helpful throughout, and very understanding during a storm crisis.
4 out of 5
by A verified traveler

Posted 2 Dec 2022 on Hotels
The entrance was a little tricky to find but once found the whole experience was fine.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Nov 2022
4 out of 5
by A verified traveler from West New York

Posted 12 Nov 2022 on CheapTickets
Location is great. Across the street you can find bus stop #9, which is a popular one for tours and airport pick up. Receptionists were kind, but the reception is not always open, which creates a conflict if you arrive early or if you want to store your luggage after check out! In general a clean and nice hotel!
3 out of 5
by A verified traveler

Posted 5 Nov 2022
the hotel is located on Laugarvegur, which is the main street for shopping and dining. The suite was large and comfortable and the staff was very friendly. Since the hotel is located on a busy street, there is a lot of noise and the room is not very well insulated. The main issue with the hotel is that the reception area is manned only from 11am to 11pm, there is nobody there other times. This can be an issue if you need something simple like toilet paper in the middle of the night and there is nobody to call