Ratings based on 160 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from San Rafael
Posted 8 Jun 2024
I didn’t like the keys. I had a ver hard time opening and locking the door
by A verified traveler
Posted 24 Dec 2023
by A verified traveler
Posted 30 Dec 2021 on Travelocity
by A verified traveler
Posted 25 Dec 2021
We liked our stay here. Convenient location near The main boulevard, beautiful courtyard, nice rooms, and super friendly staff. Really a cool place.
Comment from Hotel Management
23 Jan 2022 by Jesus, Hotel Management
Hello dear Brennan, I really appreciate your comment, we continue to improve our service. It is a pleasure that you have visited us.
by A verified traveler
Posted 25 Dec 2021
by A verified traveler
Posted 23 Dec 2021
Very nice staff , walking distance to downtown Tulum
Comment from Hotel Management
23 Jan 2022 by Jesus, Hotel Management
Hello dear Carlos, we hope you have loved our hotel. And we hope for his return, above all we highly value his pleasant comment.
by A verified traveler
Posted 25 Nov 2021
This place was serene, quaint and absolutely lovely! It was near delicious food trucks and close to the bus to the beaches. Loved staying here!
Comment from Hotel Management
23 Jan 2022 by Jesus, Hotel Management
Hello dear Jami, it is wonderful to count on your visit and that our hotel is that special point for you. You can count on us. We will be waiting for you back. Greetings and blessings.
by A verified traveler
Posted 8 Nov 2021
by A verified traveler
Posted 2 Oct 2021 on Hotels
Comment from Hotel Management
24 Oct 2021 by Juanjo, Hotel Management
We appreciate you took the time to rate our service. We hope you had a wonderful stay with us.
by A verified traveler
Posted 27 Sep 2021
We loved the jungle feel and intimacy of this hotel. It was in the perfect location in the city center and had great food options nearby. Their breakfast was also pretty tasty.
Comment from Hotel Management
24 Oct 2021 by Juanjo & VG Family, Hotel Management
Thank you so much for your lovely feedback. We enjoyed having you here and we also hope you can come soon again and choose us as your hotel to stay at. sincerely,
