Ratings based on 88 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by EG, Hotel Management
So glad you enjoyed your stay with us!
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
27 Oct 2024 by EG, Hotel Management
Thank you very much for choosing us; it was a pleasure having you with us. You are now part of the Yellow family
by A verified traveler
Posted 14 Oct 2024
Very beautiful:..fast service and lovely staff
Comment from Hotel Management
17 Oct 2024 by EG, Hotel Management
We're glad you enjoyed your stay! It's great to know that our beautiful surroundings and the attentive service of our staff made a positive impact on your visit. We look forward to seeing you again!
by A verified traveler
Posted 9 Oct 2024
Yellow Nest is INCREDIBLE!! Yes, the road is bumpy, has areas with water (depending on weather), and it's COMPLTELY worth the experience! We drove the road with our mid-sized SUV. The Yellow Nest will also provide transportation for a cost if you're not comfortabled driving deep into the jungle. Once you arrive let the pampering begin- the area is visually lush & gorgeous- welcome drink in hand the amazing concierge Sam will show you the property- huge main pool, yoga area, massage area, hammocks, 2nd pool, on-site restaurant, and meandering paths to the "huts". The accommodations are spacious, bed comfortable, bathroom space is huge- everything is well appointed, comfortable luxury! Customer care is of the highest quality, we felt pampered. Food & drinks were fresh, local, delicious with beautiful presentation. We visited the local Taki Ba-Ha cenote early in the morning (drove 5 mins) and loved our experience- bring goggle or snorkle, wetsuite not needed. Nature is gorgeous, relaxation is key & Yellow Nest is the perfect place to be! Book IT!!
Comment from Hotel Management
10 Oct 2024 by EG, Hotel Management
Thank you for your enthusiastic review! We're delighted to hear you had such an incredible time at The Yellow Nest. The road may be an adventure, but as you mentioned, the experience is definitely worth it! We’re glad you enjoyed the warm welcome, lush surroundings, and the pampering our team is known for. Your detailed description of the accommodations, food, and the nearby cenote perfectly captures the essence of what we strive to offer. We hope to welcome you back soon for another relaxing escape!
by A verified traveler
Posted 10 Sep 2024
My stay at the Yellow Nest far exceeded my expectations. The communication prior to arrival, the ambience and beauty of the location, and the impeccable service from staff made my stay at the Yellow Nest the best overnight night experience I have ever had. I can’t speak highly enough to the care and attention received from all staff but especially Sam and Miguel. Loved it!
Comment from Hotel Management
11 Sep 2024 by EG, Hotel Management
We truly appreciate your kind words! It’s fantastic to know that the communication, ambiance, and service left such a positive impression on you. We’re grateful for your stay and hope to see you again soon!
by A verified traveler
Posted 5 Sep 2024
This place was the BEST place to stay at if you’re looking for seclusion and quiet. This hotel is away from all the tourist areas. In the middle of the jungle. Extremely quiet and luxurious at the same time! The villas were perfect size and had everything we needed. The private pool and area outside was perfect for myself and my daughter. The star of the visit was the staff, especially Luis Miguel. He was extremely helpful, attentive, knowledgeable and extremely patient. He was amazing and given it was just me and my daughter he helped to make us feel comfortable and safe. I’d definitely recommend this place! I already can’t wait to go back!
Comment from Hotel Management
5 Sep 2024 by EG, Hotel Management
Thank you for your kind words! It’s fantastic to know that you enjoyed the quiet, luxury, and privacy that The Yellow Nest offers. We're especially proud of Luis Miguel for making you feel at home and safe during your stay. We’d love to have you back soon—and hopefully, next time with your husband! Warmest regards,Ernesto GaleanaHotel Manager
by A verified traveler
Posted 23 Aug 2024
You need to contact the property 24 hours prior to confirm that you’re coming. Otherwise they will assume you will not show up. They will not reach out to you. I tried to call them to let them know we were coming in late and no one picked up. This is one of those Instagram vs reality situations. Room was beautiful but dirty. Of course this is in the middle of the jungle so expect bugs and spiders creeping everywhere. Sheets and pillows smelled so bad, like sweat. All pools were dirty. The pool bed in our villa was wet and smelly. In the morning when I talked to the staff, he smelled like alcohol and he couldn’t walk straight. This could have been a wonderful experience and I was really looking forward to it only to be disappointed. For the price you pay, it’s not worth it. Hopefully they train their staff better and maintain the property like they advertise.
Comment from Hotel Management
27 Aug 2024 by Manager, Hotel Management
Dear Lee:We are truly sorry your experience did not meet your expectations. We take service very seriously and truly care for customer experience.We will work closely with our team to learn from this comment and keep working on improving our standards. Thank you for choosing us and helping us improve.Best regards,The Yellow Nest Team
by A verified traveler
Perfect for couples!!!!
Posted 20 Aug 2024 on HotelsComment from Hotel Management
24 Aug 2024 by Manager, Hotel Management
Good day dear Natashal! We are very happy to know that he has had a great experience in The Yellow Nest. Our spaces are ideal for sharing and we are honored with your presence in our hotel.We are very grateful for your qualification and comment. We send you a hug of the whole team in the Yellow Nest! See you on your next visit on Tulum
by A verified traveler
Posted 19 Aug 2024
I stayed at the Yellow Nest for 5 nights. Staff was amazing and very attentive. We were a group of four 4 girls and felt completely safe. They provided transportation when we wanted to escape downtown, and recommended amazing cenotes. I would recommend to stay a max of 3-4 nights because the property is deep in the jungle. And bring a lot of insect repellent. Other than that everything was good and Josi, Ossi, Miguel, and so many other people made this trip a time to remember.
Comment from Hotel Management
24 Aug 2024 by Manager, Hotel Management
Dear Julia thank you very much for your kind review and for giving time to share your experience with us. Thank you for choosing for your stay, we are glad to know that the service of our staff, the facilities and especially your safety exceeded expectations. It was a pleasure to have them in our hotel in the middle of the jungle. We continue at your service for your next visit.
by A verified traveler
Posted 18 Aug 2024
The service was exceptional. Right from when we arrived until we departed, we were provided with so much attention at any minute of the day and night. My company and I are vegetarian , the chef Julio, made us really good vegetarian authentic mexican food. Besides that, Miguel provided us with such a nice tour of the Taak Bi ha cenote and the Manager Ernesto was really accomodating and provided us with every service possible. The villa was astonishingly beautiful. Our stay at the Yellow Nest was the highlight of our trip and I highly highly recommend visiting it.
Comment from Hotel Management
24 Aug 2024 by Manager, Hotel Management
We are very happy that you enjoyed Yellow Nest and our personalized service, we really appreciate the words from our staff and we are happy with your recommendation.
