Ratings based on 26 Verified Reviews
4.1 Room cleanliness
4.6 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
Recommended
for Everyoneby A verified traveler from Montréal, Québec
Posted 5 Mar 2018
We really really liked that place! We went with the kids and it was super! The location is really nice, there's a shared kitchen and living room, the staff is really nice and we felt a little bit like home! You can walk in the principal street of Tulum where there's a lot of restaurants and shops. Don't except to be in a 4-stars hotel and you will really enjoy the place!
by A verified traveler
Posted 22 Feb 2018 on Hotels
Super friendly people. Great management, but the sheets were cheap and not the right size and kept pulling off the bed. Steps to the bathroom could be slippery at times, and I was afraid I might fall, especially during the night.
by A verified traveler
Country in the city
Posted 20 Feb 2018 on HotelsAudrey was a welcoming hostess. A breakfast of waffles or pancakes, fruit, juice, & coffee is included. A shared kitchen is spacious, clean, and well equipped. Our cabana was a disappointment. The door didn’t fit and the mosquito net around the bed wasn’t effective as we needed the fan to keep cool and it blew the netting open. The shared bathrooms were clean with plenty of hot water. The courtyard was lovely with lots of foliage to provide shade, and lawn chairs and a small table at every cabana.We loved the area and it was easy to take a bus to the beach.
Recommended
for Everyoneby A verified traveler
Beautiful garden, friendly and accommodating staff
Posted 10 Feb 2018 on WotifWe loved our stay here, the staff were friendly and accommodating. We loved the garden and communal spaces too.
Recommended
for Personal Eventby A verified traveler
Great location
Posted 8 Feb 2018 on HotelsPerfect location if arriving by bus. Place is charming. I had a little casita. Shared bathrooms a few steps away. Great for price. Only issue is people talking loudly at tables near kitchen pretty late which was annoying.
by Dawn
Friendly hostel
Posted 30 Nov 2017 on HotelsReally nice hostel. We stayed in private room with own bathroom. Breakfast was good. Friendly owners and staff. 15 min walk to town. Collectivos available to get to the beach. From ADO bus station, face the road and turn right, 10-15 min walk, just past the little hospital.
Comment from Hotel Management
2 Dec 2017
Hello!
Thank you for taking the time to review. We are so glad that you had a nice time here. We hope to see you next time!
by A verified traveler from UK
Breakfast is excellent
Posted 23 Aug 2017This place is a bit out of town, but a 10-15 min walk to all of the main shops, restaurants and bars. You can rent bikes from next door, also a few doors down do your laundry for cheap. Staff here were really friendly and helpful, made an amazing breakfast. We stayed in a cabana, which is cheap but tiny and baking hot!
Recommended
for Everyoneby A verified traveler from Montreal, Qc
Magninfique endroit
Posted 24 Apr 2017
Pros: Location
Very clean
Amazing site
Nice staff
Location: In the main street, easy to find, easy to find a parking
Good and affordable restaurants nearby
Very nice site with lot of nature
We stayed in a little cabana, very comfortable and clean
The staff is very nice and always ready to help us
Breakfast was good.
Absolutely nothing negative to say, we loved our stay!!
Comment from Hotel Management
16 Jun 2017 by Audrey, Hotel Management
Thank you so much for your comments. We really appreciate you taking the time to write. We are so very happy that you enjoyed your stay. We strive to make everyone feel comfortable and at home. Thanks for staying!
Recommended
for Everyoneby A verified traveler from NW PDX
Que Bueno!
Posted 13 Mar 2017
Pros: Everything. Walk to it all... parking for our rental... relaxed atmosphere.
Cons: The shower head, last on the left needs replacing.
Location: Right at the commercial end of Ave Tulum heading south (on the right and easy to spot at night with the lights wrapped around two palms)Barracuda eat!
One could tell from the few scant photos RT has posted on Expedia that this was the kind of place we wanted to stay in Tulum a. because it was very affordable and b. it looked awesome fun for our 8year old to get lost in. The jungle courtyard was so much more lush than I thought it was going to be, very, very well kept up and SOOOO relaxing with a curving path leading past a group hammock station to a covered dining area and an open breezy dining hall/reception. Colorful paint abounding, lizards and bats scooting and a sonorous chorus of tropical birds to wake us each morning. Pancake or waffle and fruit breaky each a.m. and smiles, smiles, smiles.... Avery and Audrey were so welcoming as was Bella and Snacks! We had a great stay. And when, at the annual start date of a Mayan festival taking place on the Zocalo (our last night there), which comes with perhaps the very loudest public broadcast of sound I've ever heard - even loud by Mexican standards I'd say, who had three pair of earplugs waiting for us at our cabana door when we returned earlier in the day??? Our wonderful, thoughtful hosts. THANK YOU FOR THOSE! They helped! Highly recommend if you enjoy saving some $$$ as well as the international hosteling vibe on tap here. Great fun.
Comment from Hotel Management
14 Mar 2017 by Audrey, Hotel Management
Hi there! We are glad that we could help you enjoy your stay. Yes, the music is amazingly loud, and earplugs are the least we can do. If you're not out enjoying the festivities, you are trying to ignore them in your room. We truly enjoyed having you stay with us, and we were happy to provide movie night for the kiddo! All our best!
Recommended
for Everyoneby A verified traveler from vancouver, bc
Super helpful stall
Posted 1 Mar 2017
Pros: The friendly, accommodating staff.
Cons: More hooks in the cabañas for hanging cloths etc.
Location: At one end of town, but town is small, so you can walk to anything you need.
Shopping, food, bars and transport to the beach are all close.
Great jungle atmosphere in the city. Amazing free breakfast of pancakes or waffles with a variety of fresh fruits. And your hosts are always checking to see if you are happy or need anything. Spot on referrals for bike rental, BBQ chicken and even a dentist. Good age range of guests from all over the world providing a chill social vibe.
Comment from Hotel Management
14 Mar 2017 by Audrey, Hotel Management
Hi there! We are so happy that you had a nice time staying with us. Thank you for your review and your kind words, and we are glad that you found our recommendations helpful. All our best!
