Ratings based on 293 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Sep 2019 on Travelocity
Management was great in getting me settled in an providing instruction an directions on where I wanted to go. The hotel was clean an spacious. Only bad the internet an tv was down my last day there.
by A verified traveler from Richmond Virginia
Posted 21 Aug 2019 on Orbitz
Wow what amazing staff, also spoke great English. We felt like we kind of had the best of two hotels with this because of the quick walk to the breakfast at another location. Also when our pool was being cleaned they would send us to the other hotel so we never had to wait. Huge room and very clean! Everyday!
by A verified traveler
Posted 18 Aug 2019
We liked that the Front Desk Clerks were all very knowledgeable and super helpful with anything that we needed, from advice on cool things to do, tips on what types of transportation to use, and recommendations on good places to eat around town.
by A verified traveler
Posted 29 Jul 2019
Apartment was lovely and cool before turning the air conditioning on. They had bikes we could use. Laundry place just around the corner. Beach a few kms away. Only downside was the shower didn’t have a curtain of any sort so the water went everywhere
by A verified traveler from CDMX
Posted 26 Jul 2019
A beautiful place for stay in Tulum, clean, everything was in good conditions. I recommend so much.
by A verified traveler
Posted 7 Jul 2019
Comment from Hotel Management
25 Jul 2019 by Luis Sanchez, Hotel Management
We appreciate for such nice rating, we would like to invite you to stay with us next time and offer you a better quality of service. Thank you very much.
by A verified traveler
Posted 26 Jun 2019 on Orbitz
Comment from Hotel Management
25 Jul 2019 by Luis Sanchez, Hotel Management
We love your rating, we would like to invite you to stay with us next time. Thank you very much.
by A verified traveler
Posted 22 Jun 2019 on Orbitz
Comment from Hotel Management
25 Jul 2019 by Luis Sanchez, Hotel Management
We appreciate for such incredible rating, we would like to invite you to stay with us next time. Thank you very much.
by A verified traveler
Posted 15 Jun 2019
Comment from Hotel Management
25 Jul 2019 by Luis Sanchez, Hotel Management
We appreciate for such amazing rating, we would like to invite you to stay with us next time, we hope your stay was confortable. Thank you very much.
by A verified traveler
Posted 5 Jun 2019 on Hotels
Comment from Hotel Management
25 Jul 2019 by Luis Sanchez, Hotel Management
Dear Marcus, we´re glad for such amazing rating, we hope you stay was confortable, we would like to have you here next time. Thank you very much.
