Ratings based on 50 Verified Reviews

4.2 out of 5
100% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
3.8 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 20 Jan 2024
Very gorgeous property. Definitely attention to detail. Very quiet. Many great restaurants and bars within walking distance. My breakfast in the restaurant was excellent. When I tried to eat dinner there, the restaurant was empty, and it seemed like I was bothering the employees so I went to eat a few blocks away. Other than that, it was a very enjoyable experience.
Comment from Hotel Management
20 Jan 2024 by niik, Hotel Management
thank you for sharing your opinion about your stay and we are glad you enjoyed it. Thank you very much for choosing us and we hope to see you again soon.
5 out of 5
by A verified traveler

Posted 16 Mar 2023
We loved our stay at Niik Tulum!! The grounds, pool, and rooms are gorgeous, breakfast was delicious and the restaurant at night was so convenient when we were tired from our stimulating days traveling around Tulum. Our rooms were always sparkling clean upon our return and housekeeping even folded some of our clothes we'd left out. There's plenty of free filtered water in the rooms and lobby which was extremely convenient for us gringas. Parking was always easy and the location is so close to great restaurants and shopping. We are so happy with our choice and can't wait to come back!
Comment from Hotel Management
16 Mar 2023 by niik, Hotel Management
We are glad to have made your stay memorable.We try to make you feel at home outside of yours.We congratulate the entire niik team on your behalfCome back soon
5 out of 5
by A verified traveler

Posted 31 Jan 2023
Beautiful modern design. Nice restaurant for breakfast. Staff was more than helpful.
Comment from Hotel Management
1 Feb 2023 by niik, Hotel Management
Happy to know that your experience was memorable, we congratulate the staff and we hope to see you again soon.we keep working to improve
1 out of 5
by A verified traveler

Posted 28 Nov 2022 on Hotels
Comment from Hotel Management
30 Nov 2022 by Gerente, Hotel Management
Hola Ms. Nooitmeer. Thanks for your review, we would love to hear your comments about your stay.
4 out of 5
by A verified traveler

Posted 26 Nov 2022
Muy buena zona, personal muy amable
Comment from Hotel Management
29 Nov 2022 by Gerente, Hotel Management
Muchas gracias por su comentario, esperamos que esté teniendo una buena tarde.
4 out of 5
by A verified traveler

Posted 24 Feb 2022 on Hotels
Comment from Hotel Management
5 Mar 2022 by Front Desk Team, Hotel Management
hello Lisa! thanks for your review!
4 out of 5
by A verified traveler

Posted 5 Nov 2021 on Hotels
Comment from Hotel Management
10 Nov 2021 by Front Desk Team, Hotel Management
Hola Jose, te agradecemos por tu comentario y esperamos verte de regreso a NIIK!
5 out of 5
by A verified traveler

Posted 4 Oct 2021 on Hotels
Comment from Hotel Management
7 Oct 2021 by Front Desk Team, Hotel Management
hola Daniel. muchas gracias por tu opinion. nos alegra saber que tuviste una placentera estancia y te esperamos de regreso muy pronto. Saludos,
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Aug 2021
4 out of 5
by A verified traveler

Posted 7 Jul 2021 on Hotels
Great
Comment from Hotel Management
7 Jul 2021 by Front Desk Team, Hotel Management
Hello Markus, thanks for your review and see you again at Niik Tulum!