Ratings based on 409 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
I had had a wonderful experience the food not that good but not a biggy
Comment from Hotel Management
19 Nov 2024 by Front Desk Team, Hotel Management
Gracias por su comentario.Le deseamos excelente semana.Saludos.
by A verified traveler
Posted 7 Nov 2024
The bathroom sink smells really bad since it's incorrectly installed missing a siphon / p-trap. Not sure if that is only our room 103.
The breakfast was very good and with a decent variety of food. Granola, yoghurt, pancakes, cooked to order egg dishes, juice, coffee etc
Comment from Hotel Management
12 Nov 2024 by Na´alá Team, Hotel Management
Thank you for the coment Mr. Werner.All this info help us to grow up like team.We hope you can return again and we can fix this little incident that you have it.Best regards.
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
27 Oct 2024 by f, Hotel Management
thank you for your coment.
by A verified traveler
Posted 23 Oct 2024
The front of the hotel was difficult to find as there is an empty building in front of it. An employee saw me looking and brought me in. Once inside the staff was curteous and helpful. The hotel wss clean ans inviting and surrounding area was easy to navigate.
Comment from Hotel Management
25 Oct 2024 by Front Desk Team, Hotel Management
Hello Christina.Thank you for the coment.
by A verified traveler
Posted 12 Oct 2024
Staff is very friendly. Specially waiter at the restaurant for breakfast
Comment from Hotel Management
15 Oct 2024 by Front Desk Team, Hotel Management
Gracias por su visita y su referencia.Lo esperamos pronto con los brazos abiertos en su casa lejos de casa Naalá.Saludos.
by A verified traveler
Posted 20 Sep 2024
Comment from Hotel Management
23 Sep 2024 by Front Desk Team, Hotel Management
Gracias por su calificación.
by A verified traveler
Posted 24 Aug 2024
I was surprised how nice it was for the price.
Comment from Hotel Management
26 Aug 2024 by Equipo de Recepcion, Hotel Management
Hello Derek.Thank you for your coment, we are going to waiting the next time with open arms.
by A verified traveler
Posted 10 Jul 2024
That fabulous lobby and rooftop amenities.
Comment from Hotel Management
17 Jul 2024 by Equipo de Recepcion, Hotel Management
Thanks for the coment.
by A verified traveler
Posted 24 Jun 2024
The location of Naala was perfect. Convenient store is walking distance and Super Aki is a 5 minute drive. Gas station is also very close, and many good food spots that are walking distance from the hotel. The rooms are clean and very well taken care of.
Comment from Hotel Management
25 Jun 2024 by Front Desk Team, Hotel Management
Gracias por su comentario.
by A verified traveler
Posted 30 May 2024
Comment from Hotel Management
4 Jun 2024 by Direccion General, Hotel Management
Muchas gracias por tomarse el tiempo para dejarnos saber su valiosa reseña después de su reciente estadía con nosotros. Los aportes y comentarios de todos nuestros huéspedes son esenciales y sumamente importantes para nosotros. Nos gustaría agradecerle por sus útiles comentarios. Esperamos tener la oportunidad de darle la bienvenida nuevamente.
