Ratings based on 42 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Greaf little hotel
Posted 24 Feb 2019 on HotelsSuperb little hotel in a great location in Tulum: 10 mins walk away from the main restaurants and bars and the right end of town for an easy cycle to the beach. Jana made everthing so simple for us and was so welcoming: the perfect hosf.
Comment from Hotel Management
6 Mar 2019 by Jana, Hotel Management
Dear David,
Thank you very much for your comment.
We are happy to hear you have enjoyed your stay with us and we hope to host you again.
King Regards
by A verified traveler
Posted 5 Jan 2019
The hotel is clean and comfortable, the staff is friendly. Can’t complain too much based on the price.
by A verified traveler from CA
Posted 4 Oct 2018
The only knock to the rating is the location of the hotel which is at the edge of the town (the edge that is closed to the center, but still an edge). It is a good 10-12 minutes walk before you encounter the first restaurant you would consider eating at. Usually I wouldn't mind that, even with kids, however this time it was different for two reasons:
1) It is super hot and super humid in Tulum
2) It can rain heavily without notice for several minutes and I was in constant fear that my cast on my broken arm will get wet
Other than the location, which if you're without kids, with a car or able (or willing) to rent bicycle should be no problem to you, this place is EXTREMELY well worth the low price tag. The rooms are spacious and comfortable, the pool is refreshing, staff is amazingly nice and helpful and there are small well thought of details that differentiate this hotel from nearly all others we've been to such as a basket of fresh fruit each morning, a decent amount of towel hangers and sockets in the room, etc.
The only thing that I would recommend them to improve within the room is the blinds in the window which were difficult to manage and did not do their job efficiently
Recommended
for Everyoneby A verified traveler
Nice place
Posted 6 Jul 2018Clean room, friendly staff, nice courtyard, small pool.
by A verified traveler from Chicago, IL
Posted 5 Jun 2018
Helpful staff. Best to purchase tours via hotel, find that prices are cheaper. Jane was helpful in providing information on how to get around. Sporadic internet hiccups. No TV in room, which was fine for the short time we were there.
Recommended
for Everyoneby A verified traveler from PNW
Note hotel, close to town!
Posted 5 Apr 2018 on OrbitzNice clean hotel, we stayed there two nights! it was the perfect amount of time.
It was hot and the AC was not great...but doable.
Recommended
for Everyoneby A verified traveler from Seattle
Comfortable, clean and staff is awesome
Posted 20 Mar 2018Very happy to have stayed in Hotel Mango while we were in Tulum. Three of us stayed in 'penthouse', it was comfortable and very clean. The sofa bed in the living room was perfectly comfortable to sleep on.
The hotel staff was awesome, always asking how to help and if we had any concerns. The hotel is at the north end of town so very quiet. The town of Tulum is expanding and appears to be in a state of construction. This was evident from our penthouse view and to be honest we enjoyed observing the construction process nextdoor. And we had the best 360 view of an exciting afternoon thunderstorm / hailstorm from the comfort of our penthouse suite :)
Recommended
for Everyoneby A verified traveler from Vancouver
Charming hotel with lovely staff.
Posted 9 Mar 2018This was a fantastic hotel in the centre of Tulum. The staff was amazing and me and 3 friends stayed in the penthouse suite which was perfect. I cant recommend enough. So affordable!
Recommended
for Everyoneby A verified traveler from new jersey
Perfectly located if you want easy access to beach
Posted 24 Jan 2018They were so lovely. I forgot her name, but she’s Czech and she gave the best advice what to do in town. It’s located right next to 24 hour quick marts and is right on the point that has easy access to ruins, beaches and cenotes. I recommend this place to people that want to stay in town but still able to travel easily to tourist hot spots.
Recommended
for Everyoneby A verified traveler
Great Hotel in Tulum
Posted 28 Dec 2017
Pros: The bed, the room atmosphere and the service
Cons: Maybe add more options for breakfast !
Location: It is close to the main activities but one still need a car .
overall the hotel was really comfortable and the service was amazing!
