Ratings based on 30 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
pretty nice place
Posted 4 Apr 2023 on Hotelsit is a great place. the tool was not in service when I was there. other than that I think they think on everything a traveler can need. complete equipped room. not easy to get food around but you should know that from the location
by A verified traveler
Posted 1 Mar 2023
The location is cute, located near other local hotels. The small town is less than .5 mile away. Offers nice size room and semi private balcony for my studio suite. The other rooms appear larger with dining tables on the terrace.
by A verified traveler from Swansea
Posted 24 Aug 2022
secluded, dirt road to location with lots of pot holes/ GPS would not pick up accurate location. pool had moss and to many toads inside.
Comment from Hotel Management
25 Aug 2022 by Lunah Xcacel Suites, Hotel Management
Hola Maria, ya que estamos en medio de la selva hay distintos animales en los alrededores, incluyendo sapos. Sin embargo, estos no podrían estar en la alberca debido a las sustancias que se deben agregar al agua para mantenerla limpia. Además, somos muy cuidadosos para evitar que los animales entren en la propiedad.
by A verified traveler
Posted 17 Feb 2022 on Orbitz
We only stayed one night. Needed a full fridge for our cold food. SO that was a plus. Daniel was a good host. The construction in the early morning next door was a bit loud, but we were leaving early anyway. Water went out in the night, not the hot but the cold water. Other than that not bad for one night.
by A verified traveler
Posted 13 Jan 2022
by A verified traveler
Posted 26 Nov 2021 on Hotels
Este lugar solo por la fotos que tienen de propaganda piensa uno que va estar bien! Había decoración de conchitas de mar que me gusto mucho. Pero la verdad que nos equivocamos en elegir este lugar….para empezar el nombre que esta en Hotels no es el mismo que esta en el lugar y por ese motivo fue difícil encontrar el lugar, se encuentra en un tramo de terracería, otro de los inconvenientes fue que nos dijeron que nos iban a traer 2 toallas más porque eramos 4 personas y solo habia 2 en ese momento nunca nos dieron las otras 2 toallas!
Pero lo mas desagradable fue que a la hora de ir a dormir despues de bañarnos la cama olia muy mal a sudor y despedia olor a sucio. Las sabanas estaban rotas. Muy desagradable esto lamentablemente ya era muy tarde para conseguir algo más aparte porque ya no podia cancelar y ya habia gastado dinero en pagar esto!
by A verified traveler
Posted 4 Nov 2021
Love the quiet secluded location. The room ts clean and well-kept, and the bathroom is fine with a great shower.
Don't like the lack of shade curtains or shutters on the windows. And the light fixtures are awful - it's not nice to have only the bright overhead glare of a bare CFL bulb in your eyes when in bed. I.e. bedside lamps should be provided, or at least some kind of wall or ceiling bounce light
by A verified traveler from Houston
Posted 19 Sep 2021
From the little town of Chemuyil I found my way thru the Mayan Jungle to this wonderful place. I have been visiting these small towns along the Mayan Riviera with a special attention to the Jungle. This property is so nice! So secluded and very close to Cenotes and a wonderful restaurant nearby called La Probabita. I spent the night in a Studio Accommodation with a giant bed and a sleeper sofa with a full kitchen with all the appliances. The bathroom was luxurious and the amenities are amazing! Very well done. All the electronic equipment you need with excellent WiFi and Cable TV. Liz was so nice to me when I arrived and when I left. I will be returning soon.
by A verified traveler
Posted 18 Sep 2021
by A verified traveler
Posted 21 Jul 2021
