Ratings based on 29 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from seattle
Posted 16 Oct 2024
My stay at Libelula was truly wonderful! The hotel is located in the most pristine part of the Tulum beach, the staff is incredibly helpful and friendly, the food is excellent, and the rooms are beautiful. A real gem of a place, highly recommend !
by A verified traveler
Posted 26 Jul 2024 on Hotels
Comment from Hotel Management
30 Jul 2024 by Libelula Tulum, Hotel Management
Thanks for having rating us! We are glad to see you have a great experience with us!
by A verified traveler
Posted 18 Mar 2024
Libelula embodies chic yet unpretentious barefoot luxury. From the perfect bed to velvet sand, through lush gardens, to hammocks in palms, glorious beanbag beach loungers, and warm turquoise water, from groovy music, evening conversation at the intimate thatch bar, to complete solitude, Libelula has it all.
Thank you George, Armando, and the rest of the staff-cheers to the cooks for extra amazing grilled shrimp quesadillas, huevos with pumpkin seed salsa, the best tortillas ever! We had a blissful time!!
Until next time!
Alice and Steve
Philadelphia PA, USA
Comment from Hotel Management
23 Mar 2024 by Libelula Tulum, Hotel Management
Thanks for taking the time and leave us a beautiful review. So glad to read this. Hope to have you back soon!
by A verified traveler
Posted 11 Mar 2024
Amazing experience especially when you are looking for a chill relaxing vibe vacation. Close to nature, away from the busy side of Tulum. You get a private beach within seconds and not too crowded. It's literally so peaceful. Staff is so great. The rooms are kept cleaned everyday. No issues and there is also AC and a fan inside. Food is super delicious with great portions. The person who works at the bar is very knowledgeable when it comes to drinks! 10/10 would recommend and would come back again! The greatest experience and Im glad we did not do the basic all inclusive. You won't regret coming to this place.
Comment from Hotel Management
13 Mar 2024 by Karla, Hotel Management
Thanks for taking the time to share these words! We are grateful to have been chosen to live a different experience and read you enjoyed and find what your heart was looking for.
by A verified traveler
Posted 21 Feb 2024 on Hotels
Libelua is a great property in every way. Small, low-key atmosphere removed from the hectic hotel zone. Pristine tropical beach setting with an amazing staff that make you feel like a special guest and a welcome friend. Top-notch food and drinks as well. Our four-night stay was perfect.
Comment from Hotel Management
27 Feb 2024 by Jorge-, Hotel Management
Thanks for your visit Rob. We hope to have you back soon.
by A verified traveler
Posted 2 Feb 2024 on Hotels
Absolute poetry — all of it, the environment, the rooms, the people, the food, all of it. Effortless poetry. 💗💗🌞🏖️🤍
Grateful for the gracious reception, hospitality and warmth offered by everyone that keeps Libelula running.
Until next time, gracias por todo, kings and queens.
Ubuntu - 'I am what I am because of who we all are' 🙏✌️
by A verified traveler
Posted 11 Jan 2024
Our stay at Libelula was not only more than what we were expecting, it was exactly what we needed. A total disconnect and an absolutely spectacular escape. The location is incredible, and the site is amazing. But more than this, the team and the vibe are something of a cross between incredible night out at a sophisticated boutique hotel and a glamping hideaway in a nature reserve.
The service, the tempo, the food, the comfort are all spot on.
We will definitely be coming back!
Noam
Comment from Hotel Management
27 Feb 2024 by Karla, Hotel Management
Thanks for taking the time to write such a beautiful review Noam. We are grateful and hope to see you back for more adventures!
by A verified traveler
Posted 23 Dec 2023 on Hotels
Comment from Hotel Management
27 Feb 2024 by Karla, Hotel Management
Thanks for taking the time to rate us Jesse. Hope to see you back soon!
by A verified traveler
Posted 20 Dec 2023 on Hotels
by A verified traveler
Posted 27 Nov 2023
Libelula on Expedia is listed as a hotel when in reality is a glorified camping. The star rating of this place should one not four as listed as well. No AC in the room even with the door open it’s impossible to sleep (humidity is pretty high in November), uncomfortable humid pillows and old washed off towels, cigarettes and marijuana smell, generator provided electricity but not enough to use a blow dryer or charge phones. Someone made a decision to do a movie night until 11pm, the sound was so loud it felt like the speakers literally were inside the room.
We stayed one night only of the initial four booked, moved to a real hotel for the rest of our stay.
If you like to stay in a place suitable for nomads and hippies and don’t care to overpay, these shacks will meet your expectations. On the other hand, If you want real Hotel (four or five stars), Be Tulum, La Valise, Casa Malca, The Nest to name a few is the way to go.
