Ratings based on 13 Verified Reviews

4.5 out of 5
4.4 Room cleanliness
4.7 Service & staff
4.0 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 28 Jul 2024
I liked the attention of personnel, I dislike the irresponsibility when the power went off and we were with no water, no electricity no air conditioner!!!
Comment from Hotel Management
28 Jul 2024 by Mexicana viviendo en EU, Hotel Management
Gracias María, no podía esperar menos de ustedes aunque no fue culpa del hotel la falta de luz si no una falla de CFE y el mismo día trajimos una planta de luz.
5 out of 5
by A verified traveler

Posted 10 Jul 2024
Excelent place
Comment from Hotel Management
28 Jul 2024 by Susana, Hotel Management
Hola Susana, agradecemos tu comentario ha sido un gusto atenderteSaludos Gabriela
5 out of 5
by A verified traveler

Posted 11 Mar 2024
Wonderful little hotel in the middle of everything! Everything was walkable and they had bicycle rentals that we took to get to the beach in 15 to 20 min. I loved it and looking forward to come back.
Comment from Hotel Management
2 Apr 2024 by Kin Ha, Hotel Management
Hola Azucena: Agradecemos tu comentario, ha sido un gusto poder atenderte. Será un placer volver a verte pronto.SaludosGabriela
5 out of 5
by A verified traveler

Posted 11 Mar 2024
Fantastic staff nice unique building with great rooftop area. Close to everything downtown.
Comment from Hotel Management
2 Apr 2024 by Kin Ha, Hotel Management
Hola Matthew: Gracias por tu comentario, para nosotros fue un gusto poder atenderte y ayudar a que tu experiencia fuera más placentera. Vuelve prontoSaludos cordialesGabriela
5 out of 5
by A verified traveler from minneapolis

Posted 23 Feb 2024
Liked the costume construction, cleanliness of the room, friendly and informative staff.
Comment from Hotel Management
2 Apr 2024 by Kin Ha, Hotel Management
Hola Elsa, agradecemos tu comentario y saber que disfrutaste tu estancia con nosotros. Esperamos vuelvas prontoSaludos cordialesGabriela
5 out of 5
by A verified traveler

Posted 6 Feb 2024
Really loved Graciella & Carles .. they were on the drsl all the time & really patient & helpful with all questions & good English, The rooftop breakfast was also delicious & there is lots of sustainable details like no packaging & water refill. Thanks for a great few nights …
Comment from Hotel Management
8 Feb 2024 by Kin Ha, Hotel Management
Dear Lucia: Thank you for your comment, it was a pleasure to meet you and assist you. I hope you come back soon.Best regardsKin Ha Team
4 out of 5
by A verified traveler

Posted 21 Dec 2023
Comment from Hotel Management
21 Dec 2023 by Kin Ha, Hotel Management
Dear Wenjun:Thank you for your comment., hope you back soonkind regards Gabriela
5 out of 5
by A verified traveler from PORTLAND

Posted 25 Sep 2023
Comment from Hotel Management
29 Sep 2023 by Kin Ha, Hotel Management
Hola LitxiaAgradecemos tu comentario, para nosotros ha sido un gusto tenerte como huésped en nuestro hotel, esperamos verte pronto.Saludos
5 out of 5
by A verified traveler from New York

Posted 21 Mar 2023
Comment from Hotel Management
15 Apr 2023 by Gabriela, Hotel Management
Hola Thomas:Agradecemos tu comentario, ha sido un gusto poder atenderte. Esperamos vuelvas pronto.Saludos cordiales
4 out of 5
by A verified traveler

Posted 9 Nov 2024
Excellent ubication near the commercial area, quiet and safe