Ratings based on 198 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
3.7 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Gracias., Hotel Management
Justin espero que te encuentres bien, muchas gracias por habernos ayudado con tu calificación. te deseamos un buen viaje de regreso a casa.
by A verified traveler
Posted 8 Oct 2024
Very beautiful property
Comment from Hotel Management
9 Oct 2024 by Thanks., Hotel Management
Hi Hanan thank you for your comment and your rating is a great help for us, we hope to see you again, we send you a warm greeting from all the Ikal staff.
by A verified traveler
Posted 8 Oct 2024
Very beautiful property
Comment from Hotel Management
9 Oct 2024 by Thanks, Hotel Management
Hi Hanan thank you for your comment and your rating is a great help for us, we hope to see you again, we send you a warm greeting from all the Ikal staff.
by A verified traveler from Naucalpan
Posted 8 Oct 2024
Excelente servicio, bonito y limpio.
Comment from Hotel Management
9 Oct 2024 by Gracias., Hotel Management
Hola Monica, buenas tardes, muchas gracias por habernos ayudado con tu comentario, es de gran ayuda para nosotros el poder leer que tuviste una buena experiencia ,esperamos nos visites pronto de nuevo, saludos cordiales de parte de todo el staff Ikal
by A verified traveler
Posted 16 Sep 2024
Comment from Hotel Management
17 Sep 2024 by Buen viaje., Hotel Management
Hola Alfredo, buenos dias, muchas gracias por habernos ayudado con tu calificación, es de gran ayuda para nosotros, es un placer saber que disfrutaste tu estadía en Ikal, esperamos verte pronto de regreso, te deseamos un buen viaje a casa, saludos cordiales.
by A verified traveler
Posted 9 Sep 2024
This is a great place for clamping. We loved the experience. The only negative is the guacamole at the restaurant on site… I don’t know how is it possible to get a bad one in Mexico but they managed it. All we got was mashed up avocado with diced tomatoes on top. No seasoning, no onion, no garlic, no cilantro… Do not order it there. Try one of the other restaurants on the beach.
Comment from Hotel Management
10 Sep 2024 by Kind Regards, Hotel Management
Hello Zina, good morning, first of all, we want to thank you for your visit, it is a pleasure to read that you enjoyed your stay, we will pay attention to the point you highlight, we fervently believe in improvement, and we hope you will give us a new opportunity in the future.
by A verified traveler
Posted 23 Aug 2024
All Natural..
Comment from Hotel Management
25 Aug 2024 by Muchas gracias., Hotel Management
Mr. Stephen, thank you very much for visiting us. It is a pleasure for us to read that you enjoyed your stay. We would like to wish you a good trip back home. We hope you see us in the future. Best regards from all the Ikal staff.
by A verified traveler
Posted 23 Aug 2024 on Hotels
Amazing place with all the amenities we wanted. We stayed at a number of hotels and resorts during our 10 days in the Yucatan. Ikal was by far our favorite.
Comment from Hotel Management
25 Aug 2024 by Gracias., Hotel Management
Hi Mr. Damien, thank you very much for sharing your experience with the community, it helps us a lot. We would also like to thank you for visiting the Ikal hotel. We are glad to know that you had a pleasant experience. We hope you come back to visit us soon.Warm regards from all the Ikal staff. (Your favorite :))
by A verified traveler
Posted 16 Aug 2024
Comment from Hotel Management
20 Aug 2024 by Muchas gracias., Hotel Management
Hola Marco, antes que nada queremos agradecer tu visita y tu puntuación, esperamos que regreses con bien a casa y nos visites de nuevo.Saludos cordiales.
by A verified traveler
Posted 1 Aug 2024
Comment from Hotel Management
10 Aug 2024 by thank you, Hotel Management
Hola Sandra, buenas tardes, muchas gracias por tu puntuacion, esperamos que hayan pasado una estancia agradable, agradecemos su visita y les deseamos un excelente regreso a casa, esperamos verlos en un futuro.Saludos cordiales de parte de todo el staff Ikal.
