Ratings based on 101 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Mar 2024
Super close to Xel-Ha, very convenient for staying at while visiting this park. Staff was helpful and friendly.
by A verified traveler
Posted 21 Mar 2024
Great staff, they really took care of us!
by A verified traveler
Posted 4 Jan 2024
The property is away from the downtown Tulum fray. It is frequented by local workers using the highway. The local taxi collectives go by very often and it's easy and cheap to get around without a car.
by A verified traveler
Posted 2 Jan 2024
Cute place, clean, has the local charm. Best part is the friendliness of the staff and accommodating helpfulness. The shower was the best after a long day, great water pressure and hot water! Also, no shampoo or toiletries like other hotels usually have, but when I asked they provided us with some.
by A verified traveler
Posted 4 Aug 2023
We stayed only 2 nights at this hotel, & our stay was wonderful, it is located on the main road Tulum center is only 15 minutes down the road, Tulum ruins site and public beaches are also about 15 minutes right before entering the city center of Tulum, it is also surrounded by several cenotes and at least 3 beaches within 10 minutes of a drive. The breakfast included a selection of 5 dishes with the chilaquiles being our favorite as it was a generous portion. The staff was incredibly kind and helpful. The hotel has a pool with a couple of picnic style tables perfect for an after beach cool off. The room we stayed in was the master bedroom and we loved how big it was. The pictures do no justice to the room, it truly was beautiful. We will definitely be staying here again in our next Tulum trip.
by A verified traveler
Posted 31 Jul 2023
good
by A verified traveler
Posted 30 Jul 2023
Check in is at 4pm. I arrived at 6pm and had to wait 30 minutes for the room cleaning. No towels in the room. The booking included breakfast. However, I departed at 7:30am and the restaurant and office were closed. No breakfast. I would not stay here again.
by A verified traveler
Posted 30 Apr 2023
Like:
Staff very friendly, room kept clean, cozy feeling
Disappointing:
Poor wifi in room, TV no wifi capability, no table and chair in room, dim lighting, unable to use ceiling fan and light independently.
Overall: You get what you pay for. I still appreciate the service. Daniel was great, very nice. The place and the rooms can use some upkeep. This hotel is in the middle of a highway. Having your own transportation is very helpful. Otherwise, you would need to learn the local transportation or depend on taxi or some other transportation method. There are tons of activities around but you just need to be able to get there.
Many people compliant about noise. It's true, a bit noisy but didn't bother us.
by A verified traveler
Posted 2 Apr 2023
Great little hotel. Nice location. Has a connected restaurant where they cooked breakfast each day. It's a basic hotel, nothing fancy. Great staff. Very friendly and helpful. Only downside is that it's right off the main road (also a plus as it's easy to get around). You can hear the road noise. It didn't bother us, was like white noise. But if you want it super quiet, this isn't the place. Otherwise it's great for a clean, safe place to sleep after a day of adventures.
by A verified traveler
Posted 22 Feb 2023
Convenient location, close to Xel Ha for a fun visit. Nicely decorated rooms with local color, opening to a grassy area with a small swimming pool and ample seating. Delicious breakfasts cooked to order in the hotel restaurant. Excellent value. Traffic hum from highway audible but didn't keep us awake.
Comment from Hotel Management
3 Mar 2023 by Hacienda Dos Ojos , Hotel Management
Thank you very much for your comments, we're very happy to read about your experience with us!We hope you can visit us again soon.
