Ratings based on 66 Verified Reviews
5.0 Room cleanliness
5.0 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from SAN FRANCISCO
Posted 21 Dec 2024
The rooms were clean and very comfortable, and the staff was amazing. They went above and beyond to make our stay enjoyable. I highly recommend this hotel to anyone looking to relax. The beach is just a minute away, and the property features a pier with hammocks, a swimming pool, and boards for exploring the water.
by A verified traveler
Posted 14 Dec 2024
by A verified traveler
Posted 12 Nov 2024
!
by A verified traveler
Posted 15 Apr 2024 on Hotels
by A verified traveler
Posted 7 Mar 2024
Great hotel in a great location. Good food and drink at fair prices on offer.
by A verified traveler
Posted 22 Feb 2024 on Hotels
by A verified traveler
Posted 16 Feb 2024 on Orbitz
We had a wonderful short stay at Casa Altamar. The room was very clean and quiet, the staff welcomed us and even made food for us after hours, and the location is gorgeous. I can't say enough about how friendly and helpful the staff were. And the restaurant is excellent! Would always recommend.
by A verified traveler
Posted 10 Feb 2024
I absolutely loved staying at Casa Altamar for my weeklong trip to Tulum. The room was gorgeous and clean, with an ocean view, strong AC and hot water. The facilities were beautiful, quiet and thoroughly relaxing, with laid back beach resort vibes. I agree with the many other reviewers mentioning the top notch staff. I was travelling mostly solo and really appreciated how friendly and helpful everyone was. The only downsides to mention are that there was no fridge in the room, and the restaurant/bar are quite expensive (on par with the other touristy places along the beach in the area, but much pricier than many places in downtown Tulum). You also really need a car if you want to regularly leave the hotel as it’s about a 20 minute drive into town and taxis cost 500 pesos each way. With a car, getting around is very easy and affordable. Thanks Casa Altamar - I would return in a heartbeat!
by A verified traveler
Wonderful and relaxing
Posted 22 Jan 2024 on HotelsAs soon as we walked in, we felt welcomed by all the staff. Everybody has been lovely, the food was delicious, the view was incredible. It’s calm and relaxing. I recommend to everyone.
by A verified traveler
Posted 21 Jan 2024
