Ratings based on 395 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2024
Fabulous stay.
by A verified traveler
Posted 22 Nov 2024
Everything was amazing
by A verified traveler from Bayside
Posted 22 Nov 2024
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 20 Nov 2024
by A verified traveler
Posted 14 Nov 2024
Amazing location, staff and holistic facilities
by A verified traveler
Posted 4 Nov 2024
Beautiful, cozy bohemian hotel right in the jungle! The only thing that wasn’t so great was how humid the room was. It was so humid in the room it started to warp our passports and make the room smell.
Comment from Hotel Management
4 Nov 2024 by Alejandro Castillo- Front desk supervisor, Hotel Management
Dear Cristian. We are glad to receive your comments about your recent experience in Be Tulum. We are pleased to have met your expectations during your recent visit and be part of your memorable moments in the Mexican Caribbean. We are happy to continue providing you with the high standards of service and comfort. As well about the aspects you mentioned we will need to improve, you can be 100% sure that we will keep working on them.We look forward to welcoming you soon to your home in Tulum!
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Alejandro Castillo- Front desk supervisor, Hotel Management
Dear Jack. Thank you for taking the time to evalaute your stay at Be Tulum. It is rewarding to see that our efforts are appreciated as we constantly work to exceed our guests’ expectations. We look forward to welcoming you soon to your home in Tulum! Best Regards,
by A verified traveler
Posted 5 Oct 2024
Comment from Hotel Management
5 Oct 2024 by Alejandro Castillo- Front desk supervisor, Hotel Management
Dear Tejesh.Thank you for taking the time to evalaute your stay at Be Tulum. It is rewarding to see that our efforts are appreciated as we constantly work to exceed our guests’ expectations. We look forward to welcoming you soon to your home in Tulum! Best Regards, Alejandro Castillo Nomade & Be Tulum Front desk supervisor
by A verified traveler from Vero Beach
Posted 29 Sep 2024
Natural beauty, friendly staff, good food.
Comment from Hotel Management
30 Sep 2024 by Alejandro Castillo- Front desk supervisor, Hotel Management
Dear Kevin. We are glad to receive your comments about your recent experience in Be Tulum. We are pleased to have met your expectations during your recent visit and be part of your memorable moments in the Mexican Caribbean. We are happy to continue providing you with the high standards of service and comfort. We look forward to welcoming you soon to your home in Tulum!
