Ratings based on 13 Verified Reviews
4.8 Room cleanliness
4.3 Service & staff
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Dec 2024
Very clean, staff friendly. Breakfast options are very limited.
Comment from Hotel Management
31 Dec 2024 by Denise Lammers- General Manager, Hotel Management
Hello Peggy,We are so pleased that you enjoyed your stay with us and found our staff to be friendly! We always strive to provide all our guests with a warm and welcoming environment. We hope we will see you again soon if your travels bring you back to our area.
by A verified traveler
Posted 18 Dec 2024
I wouldrecommend this hotel to everyone i know. The only thing i would change is the pillows
, is their pillows. Everything was ?
Comment from Hotel Management
18 Dec 2024 by Denise Lammers- General Manager, Hotel Management
Hi April,We are so pleased to hear that you enjoyed your recent stay with us. I will pass along your message about the pillows, and see if that could be changed. We hope that you will choose us again if your future travels bring you back to our area.
by A verified traveler
Posted 16 Dec 2024
Comment from Hotel Management
16 Dec 2024 by Denise Lammers- General Manager, Hotel Management
Hi Jonathan,We are so pleased you enjoyed your recent stay with us! We hope that you will choose us again in your future travels.
by A verified traveler
Posted 12 Dec 2024
Comment from Hotel Management
12 Dec 2024 by Denise Lammers- General Manager, Hotel Management
Hello John,We are so happy that you were pleased with your recent stay with us. We hope that will choose us again in your future travels.
by A verified traveler
Posted 5 Dec 2024
I had a very horrible experience during my stay here. When I arrived, I waited for 25 minutes for someone to check me in. There was a line of customers and no one in sight to assist any of us.
When I finally got to my room, the guests across the hall were running up and down the hall, banging on my door, and scream screaming at each other. Mind you, it was 12 AM and I had an early flight to catch.
I then called the front desk, and explained the situation. She was very rude as if I was inconveniencing her. I then heard her outside of my door. Tell the other guests that this was the third complaint and she pointed to my door signaling that I was the one that made the complaint. I did not appreciate that.
To top it all off, I had DoorDash some food. The children in the room across from me, took my food and ran off with it. I opened my door to grab it and watched as this happened. Needless to say, I will not be returning.
by A verified traveler
Posted 29 Nov 2024
Comment from Hotel Management
29 Nov 2024 by Denise- General Manager, Hotel Management
Hi Michael,It looks like you enjoyed your recent stay with us. We hope that if your future travels bring you back to our area that you will choose to stay with us again.
by A verified traveler
Posted 25 Nov 2024
This renovated property has been open two months. Everything was neat and clean, but housekeeping staff are still learning. Anything that was missed was quickly taken care of by the desk staff (missing wash cloths, missing hair dryer, TV channels). The breakfast was not ideal: bagels, muffins, juice, yogurt. But there was a Waffle House across the highway!
Comment from Hotel Management
29 Nov 2024 by Denise- General Manager, Hotel Management
Hi Kim,We are pleased to hear you enjoyed your stay and that our staff took care of anything that you needed. Housekeeping is still relatively fresh but are doing a great job. The breakfast offered is a brand standard by Hilton for Spark hotels but we will pass along your feedback to corporate offices and maybe they will change the breakfast that is offered. We hope that in your future travels if you are back in our area that you will consider us once again for your lodging needs.
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
29 Nov 2024 by Denise- General Manager, Hotel Management
Hi Patricia,We are so pleased you enjoyed your recent stay with us. We hope that in your future travels if you're in our area that you will choose us again for your lodging needs.
by A verified traveler
Posted 22 Nov 2024
Great stay
Comment from Hotel Management
29 Nov 2024 by Denise- General Manager, Hotel Management
Hi Yadira,We are so pleased that you had a great stay with us! We hope that if your future travels bring you back to our area that you will choose us again for your lodging needs.
by A verified traveler
Posted 16 Nov 2024
Average hotel. The doors to the rooms are really thin, you can hear so much out in hallway. You could hear water running in a shower. Breakfast is packaged muffins or bagels. No hot breakfast. It was clean.
