Ratings based on 910 Verified Reviews
3.4 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Cash only pet policy is really sketchy
by A verified traveler
Posted 12 Nov 2024
The bed was horrible!
Comment from Hotel Management
12 Nov 2024 by DHI Customer Support, Hotel Management
Dear Misty,We sincerely regret to know that your experience was not as positive as expected. We have taken note of this to make sure we do better than ever for future guests. We hope to see you again.
by A verified traveler
Posted 11 Nov 2024
Extremely dirty...
Comment from Hotel Management
12 Nov 2024 by DHI Customer Support, Hotel Management
Dear Jennifer,We sincerely regret to know that your experience was not as positive as expected. We have taken note of this to make sure we do better than ever for future guests. We hope to see you again.
by A verified traveler
Posted 10 Nov 2024
The hotel was not as advertised. The foyer smelled of wet dogs, the rooms were unkept, towels stained, felt unsafe.
Comment from Hotel Management
12 Nov 2024 by DHI Customer Support, Hotel Management
Dear Janet,We sincerely regret to know that your experience was not as positive as expected. We have taken note of this to make sure we do better than ever for future guests. We hope to see you again.
by A verified traveler
Posted 9 Nov 2024
The room was next to the bar on the 2nd floor, that was playing loud karaoke music that could be heard in the room. The entire hallway reeked of alcohol. The carpet in the hallways and rooms were old and dirty. The room smelled like cigarette smoke.
Comment from Hotel Management
12 Nov 2024 by DHI Customer Support, Hotel Management
Dear Julie,We sincerely regret to know that your experience was not as positive as expected. We have taken note of this to make sure we do better than ever for future guests. We hope to see you again.
by A verified traveler
Posted 8 Nov 2024
Nice
Comment from Hotel Management
8 Nov 2024 by DHI Customer Support, Hotel Management
Dear Felipe,Thank you for doing our online review. We are delighted to see you enjoyed your stay with us. We hope to see you again soon!
by A verified traveler
Posted 28 Oct 2024
The desk clerk was outstanding.... ❤️
Comment from Hotel Management
30 Oct 2024 by DHI Customer Support, Hotel Management
LaDonna,Thank you for the 5-star review!
by A verified traveler
Posted 20 Oct 2024
Will not go back. Side doors not secured
Comment from Hotel Management
25 Oct 2024 by DHI Customer Support, Hotel Management
Dear Roger,Thank you for the review. We are sorry to hear about your negative experience during your stay. We completely understand your disappointment and frustration as a result of all the issues you've mentioned. We will definitely take action and take steps to prevent similar incidents from happening in the future. We hope to see you back.
by A verified traveler
Posted 18 Oct 2024
Comment from Hotel Management
25 Oct 2024 by DHI Customer Support, Hotel Management
Thank you for the review, Mason.
by A verified traveler
Posted 12 Oct 2024
This and the econolodge property attached should not be expedia properties, run down, poorly run.
Comment from Hotel Management
15 Oct 2024 by DHI Customer Support, Hotel Management
Thank you for the review.
