Ratings based on 983 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Nov 2024
Very nice hotel
by A verified traveler
Posted 24 Nov 2024
Good stay
Comment from Hotel Management
24 Nov 2024 by Jessica, Hotel Management
Thank you for the 5 out of 5, we appreciate it!
by A verified traveler
Posted 24 Nov 2024
the cleanliness is superb. the staff are nice and quick at check in. Extra towels were great too.
Comment from Hotel Management
24 Nov 2024 by Jessica, Hotel Management
Thank you for the great comments in your review of our hotel, hopefully next time we can get a perfect score!!
by A verified traveler
Posted 23 Nov 2024
Very nice hotel
Comment from Hotel Management
24 Nov 2024 by Jessica, Hotel Management
Thank you for the great score of our property, we appreciate it!
by A verified traveler from Federal Way
Posted 22 Nov 2024
We felt very safe at this property. Also, it was easy to get good sleep. The Hotel was very quiet. Left early for work and they had security in the parking lot.
Comment from Hotel Management
24 Nov 2024 by Jessica, Hotel Management
Thank you for the great review of our hotel and the great comments! We are happy to see that you felt safe and secure and hope to see you on a future visit!
by A verified traveler
Posted 21 Nov 2024
Stayed here the night before leaving for my Alaskan cruise. Staff were friendly. Allowed to check in early and get some rest. Shuttle driver was very knowledgeable and helpful. Breakfast options were good. Would definitely stay here again.
Comment from Hotel Management
21 Nov 2024 by Jessica, Hotel Management
Thank you for the 5 out of 5 review!! We are happy that you had a great stay and that you enjoyed our driver and breakfast. See you next visit!
by A verified traveler from Aliso Viejo
Posted 21 Nov 2024
Hampton Inn is usually good. The only gripe I have is that the bathroom floor wasn't cleaned well. I can feel the dirt all under my foot when I go in there. Housekeeping did not wipe the floor down at all.
Comment from Hotel Management
21 Nov 2024 by Jessica, Hotel Management
Thank you for your review of our hotel and your feedback about your bathroom. We apologize that you did not feel the cleanliness that is expected, it will be addressed with our housekeeping team. Thank you again and please come back to see us on a future visit for another try!
by A verified traveler from Lake Stevens
Posted 18 Nov 2024
The property was being remodeled. The bed and pillows were not very comfortable either.
Comment from Hotel Management
21 Nov 2024 by Jessica, Hotel Management
Thank you for your review of our hotel. Yes, we are being remodeled in our public areas, but we assure you, the rooms are not affected. Come back and see our wonderful changes!
by A verified traveler
Posted 14 Nov 2024
I paid for a reservation with a king bed and got a queen bed instead. It was paid weeks in advance and they didn't honor what I paid for said they were sold out of king beds.
Comment from Hotel Management
21 Nov 2024 by Jessica, Hotel Management
Thank you for your review of our hotel, we appreciate your feedback. We apologize that your room type was not available, there are some circumstances where this can happen and we truly do our best to accommodate each guest, but understand your frustration. We hope that you give us another chance in the future!
by A verified traveler
Posted 14 Nov 2024
I would stay there again
Comment from Hotel Management
21 Nov 2024 by Jessica, Hotel Management
Thank you for the great score of our hotel, we truly appreciate it!!!
