Ratings based on 973 Verified Reviews

3.8 out of 5
3.6 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Cutler Bay

This traveler left a rating score only Posted 23 Nov 2024
4 out of 5
by A verified traveler

Posted 21 Nov 2024
Good for the price. Clean and comfortable room but could hear the floor above activity, footsteps, running water, etc. Room next door could hear tv. Breakfast was average. Wouldn’t stay on 1st floor if stopping here.
5 out of 5
by A verified traveler

Posted 14 Nov 2024
Thank you for keeping us posted on the weather
2 out of 5
by A verified traveler

Posted 9 Nov 2024
Just wasn't satisfied.
5 out of 5
by A verified traveler from Lemon grove

Posted 5 Nov 2024
I like it
4 out of 5
by A verified traveler

Posted 5 Nov 2024
Floor boards loose and warping… Floor was dirty.
5 out of 5
by A verified traveler

Posted 4 Nov 2024
I liked how quiet it was outside due to it being on the edge of town.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Nov 2024
2 out of 5
by A verified traveler

Posted 3 Nov 2024
The building that we stayed in, even though it had a key lock, it did not work so anybody could come and go at their leisure. With no risk or repercussions. Also where the air conditioner was, there are several holes where bugs could come in and out of also there was no screen protector on the windows, which is a huge hazard and major risk. Also where the ice machine was, was mold, and there were also dead insects and animal droppings. The sheet had stains on it. Not sure what kind and the electrical work was extremely shotty and you couldn’t really have any lights, without them flickering. The shower curtain, was on an extender rod that was rickety and had to be held up. The vent WAS DIRTY, FILTHY AND DISGUSTING! The fridge and freezer were dirty with something in it. Overall, if this is a hotel that is incorporated with the Wyndham properties, they should definitely look into it because they definitely were not up to Wyndham standards. I understand I pay for what I get so I can’t be that upset, however, we could have gotten much better accommodations at a much worthy and safe hotel.
5 out of 5
by A verified traveler

Posted 3 Nov 2024
These were the nicest employees I've ever delt with in any hotel we've ever stayed in. Would definitely stay here again.