4/10 Poor
Michelle
Traveled with pets
Jan 2, 2025
Disliked: Cleanliness, staff & service
I’ve stayed here 3 times and will not be coming back. The first time I realized at 2am that the top bed cover smelled like urine. My return stay was already booked and I decided to give them another chance. Asked for a freshly laundered blanket/cover and was given them readily, so the second stay was ok. Third stay and I asked for a fresh blanket/cover at check in and was given a hard time. Front desk insisted everything was laundered daily and I had to press for the fresh top blanket/cover. Was handed a sheet which is not what I asked for. Got into the room and the sheets and pillows were covered in hair, and stained. Front desk worker tried to insist things were washed daily while we were BOTH in the room looking at it. I asked for all new bedding and he brought more top sheets but no pillow cases or bottom sheets. I had to ask 3 times for the things I needed and had to change the bed myself. I don’t need a fancy hotel but I need things to be clean
Michelle
Stayed 1 night in Jan 2025