Ratings based on 525 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jan 2025
Front desk was great
Comment from Hotel Management
11 Jan 2025 by General Manager, Hotel Management
Dear Patrick, We appreciate you taking time to share your experience at Residence Inn Tucson Airport with other travelers. Our front desk team will be pleased to know they had a significant role in making your stay with us so memorable. Thank you for allowing us to be of service. We hope to have the pleasure of doing so again soon.Sincerely,Juanita FoleyGeneral Manager
by A verified traveler
Posted 30 Dec 2024
Very clean and comfortable! Great for families!
Comment from Hotel Management
1 Jan 2025 by General Manager, Hotel Management
Dear Yunjie, We're pleased you enjoyed the cozy and pristine environment of Residence Inn Tucson Airport. Creating a family-friendly environment is at the heart of what we do, and we're thrilled that it resonated with you. Thank you for choosing us as your home away from home. We can't wait to welcome all of you back again soon!Sincerely,Juanita FoleyGeneral Manager
by A verified traveler from Daly City
Posted 4 Dec 2024
Likes - Super clean; Great free breakfast; Comfy bed; Quiet; Will stay again
Dislike - For a 2 night stay, I expected the room to be cleaned for the second day but it was not. I should have at least been asked or given the option.
Comment from Hotel Management
6 Dec 2024 by General Manager, Hotel Management
Dear Moses, Thank you for your generous review. We are pleased to know that you were able to start your day off right with our complimentary breakfast. We are also glad you loved our comfortable beds and clean, beautiful property. We appreciate you letting us know your feedback regarding the housekeeping service, and we will share this with our team. We enjoyed hosting you at Residence Inn Tucson Airport, and we look forward to seeing you soon.Sincerely,Juanita FoleyGeneral Manager
by A verified traveler
Posted 29 Nov 2024
The Hotel was clean. We had a very late check-in time. It wasn't a issue.
Ms Danielle assured us our reservation was take care of.
Comment from Hotel Management
30 Nov 2024 by General Manager, Hotel Management
Dear Detra, Thank you for the wonderful review of Residence Inn Tucson Airport. We are glad you found our hotel exceptionally clean during your stay. Your praise for our staff, particularly Danielle, is much appreciated. She will be pleased to know her commitment to going above and beyond to welcome and assist all of our guests made the highlights of your stay. Thank you for allowing us to be of service. We hope to have the pleasure of doing so again soon.Sincerely,Juanita FoleyGeneral Manager
by A verified traveler
Posted 25 Nov 2024
Was awesome for a 3 night stay with 2 doggies. Wish there was a separation from living and bedroom
Comment from Hotel Management
27 Nov 2024 by General Manager, Hotel Management
Dear Patricia, We're thrilled to hear that you and your two dogs had an enjoyable stay with us. We appreciate your comment regarding the separation between the living and bedroom areas, and we'll certainly take that into consideration for future improvements. We hope to welcome you and your furry companions again soon!Sincerely,Juanita FoleyGeneral Manager
by A verified traveler
Posted 5 Nov 2024
Excelente lugar, muy acogedor y limpio
Comment from Hotel Management
6 Nov 2024 by General Manager, Hotel Management
Dear Lisiannette, Thank you for making Residence Inn Tucson Airport a part of your travel plans. We are delighted that you found our hotel to be so comfortable and completely spotless. We aim to create a welcoming and relaxing atmosphere, and it is wonderful to know we met your expectations. Thank you again; we appreciate you choosing us for your visit to our area!Sincerely,Juanita FoleyGeneral Manager
by A verified traveler
Posted 19 Oct 2024 on Hotels
Comment from Hotel Management
19 Oct 2024 by General Manager, Hotel Management
Dear Mary, Thank you for taking the time to leave your rating! It is fantastic you enjoyed your time at Residence Inn Tucson Airport so much! We look forward to hosting you again soon for another great experience. Have a wonderful day!Sincerely,Juanita FoleyGeneral Manager
by A verified traveler
Posted 16 Oct 2024 on Hotels
Comment from Hotel Management
17 Oct 2024 by Sincerely, Juanita Foley General Manager, Hotel Management
Dear Anne,Thank you for being our guest and for the high rating! It is wonderful to learn how much you enjoyed your time at Residence Inn Tucson Airport and that we exceeded all of your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Sincerely,Juanita FoleyGeneral Manager
by A verified traveler
Posted 10 Oct 2024
Rooms need an update starting to show its age
Comment from Hotel Management
10 Oct 2024 by General Manager, Hotel Management
Dear Jorge, We appreciate your high rating and hope that you had an overall pleasant stay with us. Your feedback gives us the knowledge we need as we continually seek to improve our guest experience. We have consistently received praise for our service and hospitality; however, we will note your comments as we continue to monitor our property's condition and plan for future upgrades and changes. Thank you for sharing your experience at Residence Inn Tucson Airport. It was a pleasure having you!Sincerely,Juanita FoleyGeneral Manager
by A verified traveler
Posted 6 Oct 2024
The Residence Inn Marriott Airport has seen better days. It is aged & needs to be renovated. While walking to my room on the 1st floor I saw cracked floor tile. Our room, #140 has several stains in the carpet. The bathroom sink was partially clogged & drained very slow.
Comment from Hotel Management
7 Oct 2024 by General Manager, Hotel Management
Dear Joe, Thank you for taking the time to evaluate our hotel. We appreciate your insights regarding the need for updates. We are committed to maintaining and enhancing our hotel's appearance and functionality to ensure our guests enjoy a comfortable and satisfying stay. We are also sorry for the cleanliness and maintenance concerns you faced during your stay. These will be addressed appropriately, and we appreciate your valuable feedback. We are continually striving to improve our guest experience, and we hope you will return soon so we can show you our commitment to exceptional hospitality.Sincerely,Juanita FoleyGeneral Manager
