Ratings based on 992 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
by A verified traveler
Posted 12 Nov 2024
From the smoke smell coming into my room I had to put pillows on my door for it to not drift into my room, the carpet was crusty, the area is next to a run down motel with homeless people next to it, dog barking both nights I was there, just shady, made sure I was in hotel before dark, some stains on wall, will never return here.
by A verified traveler
Posted 11 Nov 2024
by A verified traveler
Posted 4 Nov 2024
Very friendly staff and very helpful.
by A verified traveler
Posted 28 Oct 2024
the administration needs to put attention to the cleaning in their rooms... specially in the bathroom...no good experience
by A verified traveler
Posted 28 Oct 2024
Hotel staff was very nice and breakfast service was exceptional. Room was clean but is in need of a significant update (still has popcorn ceilings!). Parking area is filled with homeless people and a bit sketchy if you’re coming in after dark.
by A verified traveler
Posted 15 Oct 2024
Not the greatest neighborhood but at least the staff was great
by A verified traveler
Posted 3 Oct 2024
by A verified traveler from Leander
Posted 2 Oct 2024
The door on our original room was broken- you had to lift it up to open or close it. We moved to another room and it smelled so awful. I recognize it as a sewer gas smell from the bathroom (my brother had this issue when he was working on a house). If we hadn’t already moved rooms once and weren’t so exhausted, we’d have moved again. Kept the bathroom door closed all night and we were able to sleep but it was pretty gross
Comment from Hotel Management
2 Oct 2024 by Wh, Hotel Management
Thank you for your comments. I will address them with our maintenance staff. We hope that you will give us another opportunity to serve you in the future.
by A verified traveler
Posted 1 Oct 2024
This place was great since we needed to be in town for a quince BUT! Was near a circle k that had a lot of homeless people. They never bothered us but you do see them a lot so if your someone who doesn’t want to be in an area like that I’d recommend finding another place.
The bed was the most comfortable thing I have ever slept in
And the breakfast was amazing
Comment from Hotel Management
2 Oct 2024 by Wh, Hotel Management
Thank you for rating us a 5 out of 5. We do everything we can to try a reduce the visibility of the homeless traffic and keep them off our property. Unfortunately, this has become the norm in most city locations across the country, but we continue to work hard to provide a safe space for our guest. We look forward to seeing you again
