Ratings based on 968 Verified Reviews

4.2 out of 5
100% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 28 Dec 2024
Not clean. Rooms smelled. Run down
Comment from Hotel Management
28 Dec 2024 by Kim , Hotel Management
So sorry you had a poor experience. Next time please reach out to us while you are here so we can try and fix the situation.
4 out of 5
by A verified traveler

Posted 27 Dec 2024
Great place!
Comment from Hotel Management
28 Dec 2024 by Kim, Hotel Management
Thank you, glad you had a good experience!
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Dec 2024
5 out of 5
by A verified traveler

Posted 24 Dec 2024
Comment from Hotel Management
27 Dec 2024 by The Team at DoubleTree Suites Tucson (Williams), Hotel Management
Hello Michel, Thank you the review!
5 out of 5
by A verified traveler

Posted 19 Dec 2024
It I too old
Comment from Hotel Management
20 Dec 2024 by The Team at DoubleTree Suites Tucson (Williams), Hotel Management
Hi Aldo,We appreciate you taking time out of your busy day to let us know about your stay with us. We are happy to know you enjoyed your time with us. We hope to see you next time :)
5 out of 5
by A verified traveler

Posted 14 Dec 2024
Really enjoyed my stay here. The staff were all very friendly. The room was fantastic, it was large and very quiet. Will definitely stay here again.
Comment from Hotel Management
20 Dec 2024 by The Team at DoubleTree Suites Tucson (Williams), Hotel Management
Hi WestcoastThank you so much for taking the time to provide positive feedback. We are so happy to know you had a great stay with us. See you again next time :)
4 out of 5
by A verified traveler

Posted 9 Dec 2024
The room was spacious and the staff were all friendly and helpful. We had an issue with the door which was not locking , but they sent a maintenance worker over immediately to correct the problem. Staff working at breakfast and the front office were all great.
Comment from Hotel Management
10 Dec 2024 by The Team at DoubleTree Suites Tucson (Williams), Hotel Management
Hi Harvey,Thank you for your kind words! We are happy to see that you've enjoyed your stay with us and found that our staff was attentive :) We hope to welcome you back soon.
5 out of 5
by A verified traveler

Posted 7 Dec 2024
Staff very friendly
Comment from Hotel Management
10 Dec 2024 by The Team at DoubleTree Suites Tucson (Williams), Hotel Management
Hello Veronica,Thank you for your kind review and we are so glad to hear that you had a wonderful stay with us and enjoyed our service :) We hope to welcome you back soon!
5 out of 5
by A verified traveler

Posted 5 Dec 2024
Lovely suites and property. Friendly front desk and restaurant employees. Good dining options nearby. Only issue is it is NOT near I-10, if that is important to you.
Comment from Hotel Management
10 Dec 2024 by The Team at DoubleTree Suites Tucson (Williams), Hotel Management
Hi Jamie, thank you for taking the time leaving us a kind review! We are glad to hear that you enjoyed your stay and found our staff to be friendly. We hope to welcome you back soon!
5 out of 5
by A verified traveler

Posted 5 Dec 2024
A decent breakfast, clean rooms and friendly staff.
Comment from Hotel Management
10 Dec 2024 by The Team at DoubleTree Suites Tucson (Williams), Hotel Management
Thank you for your review and we are delighted to hear that you enjoyed your stay with us and our service :) We hope to welcome you back soon!