Ratings based on 56 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.9 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Oct 2024
by A verified traveler
Posted 24 Sep 2024
Location to beach
Comment from Hotel Management
24 Sep 2024 by Head of the Concierge department, Hotel Management
Hi Pete,we would like to thank you for your kind words regarding the location of our hotel and your perfect rating.Kind regards,Marko Visković
by A verified traveler
Posted 23 Sep 2024
Everything about this gem of a hotel was brilliant. The staff are amazing. Roberto the hotel taxi driver has so much historical knowledge, he is wonderful. The food is excellent, we would look forward to dinner every evening to see what delicious delights were in store
Our only two niggles were as half boarders we still had to pay extra for drinks at dinner ( not at breakfast) even water which we found a little irritating. Most of the evening entertainment left a lot to be desired however it was finished at a reasonable time and only a minor niggle.
Would definitely recommend this lovely place. We shall return. Oh and the sunset is beautiful over the islands
Comment from Hotel Management
24 Sep 2024 by Head of the Concierge department, Hotel Management
Hi Kerstyn,We were very happy after reading your review following your recent stay in our hotel. Thank you for your kind words regarding the food we serve, the view our hotel offers and your amazing rating. We are already looking forward to your next visit.Kind regards,Marko Visković
by A verified traveler
Posted 4 Sep 2024
Everything was perfect. The hotel was beautiful, and the spot on the sea was amazing. The staff was friendly, and the promenade was right there, so we were able to walk to all of the restaraunts.
Comment from Hotel Management
4 Sep 2024 by Head of the Concierge department, Hotel Management
Hi Kelly,we would like to thank you for your kind words regarding the look and location of our hotel and especially the friendliness of our staff. Our whole team would love to welcome you back in the near future.Kind regards,Marko Visković
by A verified traveler
Posted 10 Aug 2024
Excellent food and staff. Room service and front desk personnel is great and everyone is going above and beyond to meet your needs.
Hotel doesn’t have shuttle, guests have to pay for beach chairs and umbrellas (except on the pool area), as well as for parking. As FIVE STAR HOTEL this should improve.
Comment from Hotel Management
11 Aug 2024 by Head of the Concierge department, Hotel Management
Hi Blanka,thank you for your amazing support and very kind words regarding the excellent food we serve and especially the great performance of our staff. We will see what could be done regarding your suggestions for betterment and do our best in order to make your next visit even more pleasant.Kind regards,Marko Visković
by A verified traveler
Posted 16 Jul 2024
When we enter to the hotel, we are asked immediately to pay parking fee and was informed to pay chages for the sunbeds. This is very unpleasant as none of the information was written when I was booking the hotel. The receptionist only said I'm sorry. I will never stay at this hotel again. I'm sure there are plenty other hotels much the same price but including the parking, etc.
Comment from Hotel Management
11 Aug 2024 by Head of Concierge department, Hotel Management
Hi Demet,to see that you were so unpleased with your recent stay has really disappointed our whole team. We are sorry if we were unpleasant to you in any way. We have to highlight that the hotel is not charging the sunbeds on the public beach next to our establishment – a private company owns the rights now to rent these there. In addition to this, as you will find out if you google this area, most if not all of the hotels charge a parking fee. The information about parking and sunbeds is also clearly written on all our websites but if you have had a written proof that this was not mentioned to you, we would have surely met you half way and provided you with a solution that would have made your stay more pleasant. This way we can only regret the fact that you are not planning to revisit us and hope that you will change your mind. If you do, we will surely provide you with the holiday experience you deserve.Kind regards,Marko Visković
by A verified traveler
Posted 10 Jul 2024
All staffs are just lovely.
Comment from Hotel Management
10 Jul 2024 by Head of the Concierge department, Hotel Management
Hi Khanittha,to see that you have had a great time and have enjoyed the performance of our staff has made us feel very proud.Thank you for your amazing rating and support!Kind regards,Marko Visković
by A verified traveler
Beautiful place but some things need attention
Posted 18 Jun 2024 on HotelsIts was our 4th stay and it’s a beautiful place but…..
The hotel is under new management and the change isn’t for better.
Start charging 8€ per day parking
15€ per bed on the beach.
The pool needs a good clean and surroundings as well it’s just little things but it shouldn’t be there in 5star hotel.
The staff in Pink cricket restaurant and pool are are not the best. Very slow and forgetful. No pool service like before.
Alcoholic drinks like Aperol,Hugo, cocktails are cheated. Not much alcohol in it and it looks like somebody had a sip already.
Overall we had a good time like always but some things need to be changed.
Comment from Hotel Management
19 Jun 2024 by Head of the Concierge department, Hotel Management
Hi Milan,our team was very happy to see that you were satisfied with your stay at our hotel. Since you are one of our regular guests, we will take special care when analysing your points of constructive criticism, and do our best in order to better anything that can be improved before your next visit.Kind regards,Marko Visković
by A verified traveler
Posted 15 Jun 2024
Excellent food, great verity for everyone breakfast and dinner. Friendly helpful staff. Two pool areas with lots of sun beds. Nice walk into Makarska. Beer prices were reasonable especially compared to Dubrovnik. We got upgraded to superior room which was huge and very comfortable bed. Highly recommend and we plan on returning
Comment from Hotel Management
16 Jun 2024 by Head of Concierge department, Hotel Management
Hi Kerry,it was a true delight to find out that you have enjoyed the excellent food we serve in our restaurant, the two pool areas, the location of our hotel and especially the performance of our staff! Thank you for your amazing rating and support! We hope to see you again soon in our hotel.Kind regards,Marko Visković
by A verified traveler
Posted 26 May 2024
Lovely location.
Comment from Hotel Management
27 May 2024 by Head of Concierge department, Hotel Management
Hi Catherine,we were happy to see that you have enjoyed your stay and especially the location of our hotel.We would love to see you again in Bluesun hotel Jadran in the near future.Kind regards,Marko Visković
