Ratings based on 230 Verified Reviews

3.9 out of 5
91% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Nov 2024
4 out of 5
by A verified traveler

Posted 20 Nov 2024
Everything thing was great and the staff was very friendly. The only thing i can recommend is for the facility replace the mattress every couple of years. The sheets were clean but the mattress was a bit stained. Other than that my stay was great.
5 out of 5
by A verified traveler

Posted 17 Nov 2024
Good
1 out of 5
by A verified traveler

Posted 11 Sep 2024
This hotel is definitely a motel not a hotel,the sheets were dirty water was dripping from the bathroom.That's one hotel that I will always remember to not using best Western brand anymore.Very dirty with low class bathroom.Worst than motel type in the US.
4 out of 5
by A verified traveler

Posted 23 Aug 2024
I spent 2 nights at the best western villa in Kuta. The staff were lovely & so accommodating, bedroom was comfortable for 1, and the pool area is beautiful and was very quiet during my stay. I ate all 3 meals at the restaurant on site and the food was delicious- the complementary breakfast had plenty of food options! Where my room was located it backed onto an alley way so there was some road noise at night (but nothing that was too terrible). I would recommend this hotel to others & really enjoyed my stay :)
4 out of 5
by A verified traveler

Posted 10 Aug 2024
The Breakfast offered at this stay was amazing and the overall stay was great, the only thing I could say, was a few of the utility switches were broken, one of them being for the jetted tub which was also dirty.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Aug 2024 on Hotels
2 out of 5
by A verified traveler

Broken and dirty all over

Posted 6 Jul 2024 on Hotels
There were mosquitos in the room, the bathtub was dirty and disgusting. Overall the condition of the property was bad
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Jun 2024 on Hotels
5 out of 5
by A verified traveler from Coral Springs

Posted 1 Jun 2024
Everything was perfect !