Ratings based on 36 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Sep 2023
It was a nice stay. There are some great features to this place. It's beautiful, has great updated amenities, and it's perfect for a relaxing trip. However, the website was hard for me to use and it was difficult to get anyone on the phone who speaks English. This made booking a room difficult, as well a working out some details of my stay. It was also kind of boring place to stay. Most clients were families with babies or older couples. Nobody spent time in the lounge/ bar at night, only for coffee in the morning prior to checkout. The restaurant was good, but not amazing. I had better meals at some home stays in the area. If you're looking for something very cozy, quiet, and standard hotel experience, this is for you. If you want something a little more fun, with great food and still have a relaxing time, there are better options.
by A verified traveler
Posted 21 Apr 2023 on Hotels
by A verified traveler
Posted 22 Nov 2024
受付も荷物を運んでくれた担当の方は愛想もうよく、良かったのですが、夕食の担当をしてくれたおばさんは食事を持ってくるタイミングもズレてるし愛想も悪かった。またお風呂用のタオル２本しかなく共同で使用するアメニティでもう少し解説してもいいの門思った
by A verified traveler
Posted 22 Oct 2024
離れの部屋の温泉が良かったです。
高齢の父にも使いやすかったです。
by A verified traveler
Posted 20 Jul 2024
お友達と2人で利用しました。料理が大変美味しく器も素敵です。スタッフの皆さまの行き届いたサービス、心地良く過ごすことができました。また機会があったら利用したいと思います。
by A verified traveler
Posted 13 Jul 2024
by A verified traveler
Posted 6 Jun 2024 on Hotels
by A verified traveler
Posted 19 Mar 2024 on Hotels
by A verified traveler
Posted 28 Feb 2024 on Hotels
by A verified traveler
Overall a nice stay, we would definitely come back
Posted 28 Nov 2023 on HotelsOverall nice stay with exceptionally good sleep on the futon mats. Huge traditional apartment with two big rooms and plenty of space. Very quiet. We didn’t have a nice view from our suite but the view of the garden from other rooms and communal space is amazing (though the windows are very dirty anyway).
The staff is lovely and very attentive although speaks absolutely no word in English (apart from one English native speaker).
The check in process and parking took forever with very slow translations on the phones.
The communal baths are nice, the private rooftop baths are nice too but didn’t feel clean (feeling a layer on the bath floor and seeing plenty of leaves in the pool three days in a row).
The carpet in the hallway is so stained it makes you feel concerned when you first enter worrying if the room is clean. It was a bit contrastive with the posh and elegant service all the staff was trying to give. The room was nice and clean though.
The dinner was delicious, well worth trying.
