Ratings based on 188 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Oct 2024
We stayed four nights here while we explored Etosha. We traveled as an extended family of seven and had two rooms, it was the perfect set up. We did multiple game drives and Emma was an incredible driver!! Breakfast and dinner are buffet and lunch is a la carte. All of the food was delicious and so convenient. It is a huge property with a gym, large pool, spa, and reptile park. The facilities and style are contemporary.
Comment from Hotel Management
20 Oct 2024 by Carmen Fillepus - General Manager, Hotel Management
Dear Mr./ Ms. Lauren,Thank you for staying with us at Mokuti Etosha for 4 wonderful nights and for taking the time to share your experiences with us. On behalf of the entire team, we are thrilled to hear that you had a memorable experience during your stay.Our team works hard to create a welcoming atmosphere, and it's wonderful to know that you enjoyed the activities, our meal options and appreciated Emma's safari experience. Once again, thank you for your comments and we hope to have the pleasure of welcoming you back to Mokuti Etosha soon. Warm regards,
by A verified traveler
Posted 13 Oct 2024
Wish we could have stayed longer
Comment from Hotel Management
20 Oct 2024 by Carmen Fillepus General Manager, Hotel Management
Dear Mr./ Ms. Min,Thank you for staying with us at Mokuti Etosha and for taking the time to share your experiences with us. On behalf of the entire team, we are delighted to hear that you enjoyed your stay and encountered a memorable guest experience. We also wish we could have had the pleasure of hosting you for a longer stay at our beautiful property.Once again, thank you for your comments and we hope to welcome you back to Mokuti Etosha soon. Warm regards,
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
20 Oct 2024 by Carmen Fillepus - General Manager, Hotel Management
Dear Mr./ Ms. Katherine,Thank you for staying with us at Mokuti Etosha and for taking the time to share your experiences with us.On behalf of the entire team, we are delighted to hear that you enjoyed your stay and encountered a memorable guest experience. Once again, thank you for your rating and we hope to have the pleasure of welcoming you back to Mokuti Etosha soon. Warm regards,
by A verified traveler
Posted 14 Jul 2024
Very good location, right on the doorstep of Etosha. They also have some animals on the grounds including bontebok, dik dik, and mongoose. The best thing is the game drive in an open safari vehicle. We had a guide named Emma who was amazing! She helped us spot 11 lions, 2 cheetahs, and 2 rhinos. You should ask for her.
Comment from Hotel Management
15 Jul 2024 by Etienne Fourie, Hotel Management
Dear MarinaThank you for staying with us at Mokuti Etosha and for taking the time to share your experiences with us.On behalf of the entire team, we are delighted to hear that you enjoyed your stay and encountered a memorable guest experience.Once again, thank you for your comments and we hope to welcome you back to the Mokuti Etosha soon.Warm regards,Etienne FourieGeneral Manager
by A verified traveler
Posted 1 Apr 2024
Comment from Hotel Management
13 May 2024 by Etienne Fourie, Hotel Management
Dear MauroThank you for staying with us at Mokuti Etosha and for taking the time to share your experiences with us.On behalf of the entire team, we are delighted to hear that you enjoyed your stay and encountered a memorable guest experience.Once again, thank you for your comments and we hope to welcome you back to the Mokuti Etosha soon.Warm regards,Etienne FourieGeneral Manager
by A verified traveler
Posted 25 Mar 2024 on Hotels
Comment from Hotel Management
27 Mar 2024 by Etienne Fourie, Hotel Management
Dear JimmyThank you for staying with us at Mokuti Etosha and for taking the time to share your experiences with us.On behalf of the entire team, we are delighted to hear that you enjoyed your stay and encountered a memorable guest experience.Once again, thank you for your comments and we hope to welcome you back to the Mokuti Etosha soon.Warm regards,Etienne FourieGeneral Manager
by A verified traveler
Posted 4 Jan 2024
Comment from Hotel Management
28 Feb 2024 by Etienne Fourie, Hotel Management
Dear VicenteThank you for staying with us at Mokuti Etosha and for taking the time to share your experiences with us.On behalf of the entire team, we are delighted to hear that you enjoyed your stay and encountered a memorable guest experience.Once again, thank you for your comments and we hope to welcome you back to the Mokuti Etosha soon.Warm regards,Etienne FourieGeneral Manager
by A verified traveler
Posted 9 Oct 2023
Comment from Hotel Management
6 Nov 2023 by Etienne Fourie, Hotel Management
Dear MatthiasThank you for staying with us at Mokuti Etosha and for taking the time to share your experiences with us.On behalf of the entire team, we are delighted to hear that you enjoyed your stay and encountered a memorable guest experience.Once again, thank you for your comments and we hope to welcome you back to the Mokuti Etosha soon.Warm regards,Etienne FourieGeneral Manager
by A verified traveler
Posted 30 Sep 2023
Comment from Hotel Management
2 Oct 2023 by Etienne Fourie, Hotel Management
Dear DouglasThank you for staying with us at Mokuti Etosha and for taking the time to share your experiences with us.On behalf of the entire team, we are delighted to hear that you enjoyed your stay and encountered a memorable guest experience.Once again, thank you for your comments and we hope to welcome you back to the Mokuti Etosha soon.Warm regards,Etienne FourieGeneral Manager
by A verified traveler
Very disappointing
Posted 8 Aug 2023 on HotelsI was really looking forward to this hotel from the pictures and yes the communal areas are fab but no one has thought of practicalities and comfort.
There are about 20 parking spaces for 85 rooms, folk were parking dangerously and we couldn’t get a space. One receptionist on duty at 5pm. The children’s room in the family room has one very small, very uncomfortable Z bed which doesn’t even open flat. The grouting in the bathroom needs redoing. There are 12 sun loungers for 180 guests, so many disappointed - the pool isn’t heated and loungers in shade so even if you get one it isn’t comfortable to sit after a swim. This place could be so much( better with some thought.
Comment from Hotel Management
12 Aug 2023 by Etienne Fourie, Hotel Management
Dear CarolynThank you very much for taking the time to share your feedback about your recent stay with us at Mokuti Etosha. Please accept our sincere apologies for not reaching your expectations. As we continuously strive to improve our service to deliver memorable experiences, please accept our sincere apologies for the inconvenience brought. I have passed on your comment to the management team to look into improvement of that aspect. Please feel free to reach out to me directly for further information via Etienne.fourie@ol.na or +264816510996Once again, thank you very much for taking the time, and we wish you and your family will allow us to prove to you our dedication to excellent hospitality upon your next visit. Yours sincerely, Etienne FourieGeneral Manager
