Ratings based on 564 Verified Reviews

4.0 out of 5
73% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Incredible Value

Posted 16 Jul 2024 on Hotels
Great mini getaway with my 12 year old. Double bed was big enough for both of us to get a good nights sleep and Japanese buffet breakfast included for this price? Incredible value. Friendly staff, English information sheets. There is an extra cost of 100 yen for a spare towel (we got rained on) but extra pillows are free ⭐️⭐️⭐️⭐️⭐️
Comment from Hotel Management
26 Aug 2024 by 東横INN研究学園駅前 くちこみ担当, Hotel Management
この度は当ホテルへご宿泊いただき、誠にありがとうございました。またのご利用を心よりお待ちしております。
5 out of 5
by A verified traveler from san jose

Posted 26 Apr 2024
Good
Comment from Hotel Management
3 May 2024 by 東横INN研究学園駅前 くちこみ担当, Hotel Management
この度はご宿泊頂き誠にありがとうございます。また、多くのホテルの中からお選び頂き、心より感謝いたします。次回も是非当ホテルをご利用頂きますよう、一同心よりお待ち申し上げます。
2 out of 5
by A verified traveler

Posted 15 Nov 2023 on Hotels
Comment from Hotel Management
30 Nov 2023 by 東横INN研究学園駅前 くちこみ担当, Hotel Management
この度は当ホテルをご利用いただきまして誠にありがとうございます。また、その際のご感想をお寄せいただき、心より感謝いたします。今後このようなお言葉を頂く事がないよう今後もお客様の立場に立って業務に精進させて頂きます。今回は本当に申し訳有りませんでした。またのご来館心よりお待ちしております。
5 out of 5
by A verified traveler

Posted 29 Oct 2023 on Hotels
Comment from Hotel Management
30 Nov 2023 by 東横INN研究学園駅前 くちこみ担当, Hotel Management
先日はご宿泊頂き誠にありがとうございました。
5 out of 5
by A verified traveler

Posted 26 Oct 2023
THE HOTEL WAS CLEAN, GOOD LOCATION AND COMFORTABLE TO US. THE SERVICE WAS HELPFUL. WE STILL WANT TO USE IT FOR NEXT TIME.
Comment from Hotel Management
7 Nov 2023 by 東横INN研究学園駅前 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel the other day.We look forward to seeing you soon on your next visit.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 May 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Oct 2022
5 out of 5
by A verified traveler

Posted 13 Aug 2022 on Orbitz
Excellent hotel.
5 out of 5
by A verified traveler

Posted 31 Jul 2022 on Orbitz
Great service. Great location.
4 out of 5
by A verified traveler

Posted 26 Jun 2022
Except toilet it’s small and for a 6 feet person it is bit crammed. Otherwise it is good and near to the stations and mall and eateries.