Ratings based on 951 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
This is not a 3 star hotel. After a shower, the whole bathroom floor is wet as the shower area does not have a side bank to prevent water from going out of the shower area. Towel quality can be better. No separate shampoo, conditioner and lotion. All in one liquid soap is provided.
Comment from Hotel Management
21 Nov 2024 by Panda Hotel, Hotel Management
Please accept our apologies for not meeting your expectations. Please rest assured that we have shared your comments with the department heads concerned for future improvements. We hope to have the opportunity to welcome you in the not too distant future.
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Panda Hotel, Hotel Management
Thank you for your review. We are glad that you had a pleasant stay at Panda Hotel. We look forward to welcoming you again soon.
by A verified traveler
Posted 19 Nov 2024
Cleanliness
Comment from Hotel Management
19 Nov 2024 by Panda Hotel, Hotel Management
Thank you for your review. We are glad that you had a pleasant stay at Panda Hotel. We look forward to welcoming you again soon.
by A verified traveler
Posted 14 Nov 2024
The hotel is dated for 4 stars. Stayed at both 2 people and 3 people rooms. One room the toilet flushing got problem and it took 2 days to fix and one room the toilet door is mouldy. Customer service center staffs very helpful and responsive. The shuttle bus service is good though the drop off locations difficult for tourist to remember. Location of the hotel is great for transportation (MTR nearby) and tons of dining options. around. Will use the hotel again if price is right.
Comment from Hotel Management
18 Nov 2024 by Panda Hotel, Hotel Management
Thank you for taking the time to share your comments. Please rest assured that we will continue to optimize our facilities and service. Look forward to serving you better in the near future.
by A verified traveler
Posted 12 Nov 2024
Excellent customer service. Especially front desk staff, Kobe, is super nice and helpful.
Comment from Hotel Management
18 Nov 2024 by Panda Hotel, Hotel Management
We are delighted to learn that you had a wonderful stay with us and look forward to welcoming you back again.
by A verified traveler
Posted 11 Nov 2024
Good
Comment from Hotel Management
18 Nov 2024 by Panda Hotel, Hotel Management
Thank you for your review. We are glad that you had a pleasant stay at Panda Hotel. We look forward to welcoming you again soon.
by A verified traveler
Posted 11 Nov 2024
Good
Comment from Hotel Management
18 Nov 2024 by Panda Hotel, Hotel Management
Thank you for your review. We are glad that you had a pleasant stay at Panda Hotel. We look forward to welcoming you again soon.
by A verified traveler
Posted 11 Nov 2024
I can walk to the subway with cover in 10 minutes. Dinning and shopping is easy around there. You can always get a seat in the subway train. It is just right for me
Comment from Hotel Management
18 Nov 2024 by Panda Hotel, Hotel Management
Thank you for your review. We are glad that you had a pleasant stay at Panda Hotel. We look forward to welcoming you again soon.
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Panda Hotel, Hotel Management
Thank you for your review. We are glad that you had a pleasant stay at Panda Hotel. We look forward to welcoming you again soon.
by A verified traveler
Posted 4 Nov 2024
Near the hotel, a lot of food to choice
Comment from Hotel Management
5 Nov 2024 by Panda Hotel, Hotel Management
We are delighted to learn that you had a wonderful stay with us and look forward to welcoming you back again.
