Ratings based on 641 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Sep 2024
Comment from Hotel Management
11 Sep 2024 by 楊, Hotel Management
この度は当ホテルをご利用いただき誠にありがとうございます。お客様が当ホテルでの滞在に好評いただけた事大変嬉しく思います。今後もお客様へのサービス品質の維持並びに向上を忘れずにまいります。また津にお越しいただいた際にご利用いただきますようお願い致します。
by A verified traveler
Posted 3 Aug 2023
The hotel wasn’t fancy, but it was competent. It is a slightly upscale business hotel. The rooms were cramped but clean, and the breakfast offerings were smaller than usual, but the menu was thoughtful and offered something for everybody.
The hotel seeks to differentiate itself with a family-friendly image. They offer a free toy to each child after breakfast, plus a free-use toy cabinet in the lobby to entertain them during down times. The toys are well-taken care of. There is no feeling that they are hand-me-downs in need of a battery.
The hotel is also a five-minute walk from the station and an excellent array of dining choices for any palette, which are also child-friendly.
There is also a nice park and playground a few minutes walk away. The only downside is the distance from the beach, which is more a problem of geography than the hotel.
Comment from Hotel Management
4 Aug 2023 by Yang , Hotel Management
Dear valued guest:Thank you for choosing our hotel as your accommodation during your trip and taking your time to share your feedback with us.We are glad to know that you are content to our convenient location, staff service, clean environment of hotel, breakfast. Your feedback would definitely encourage our team to perform a better service. Thank you once again for your support and we hope to welcome you back to the hotel in the not so distant future.Sincerely,
by A verified traveler from raleigh
Posted 25 Jul 2023
Comment from Hotel Management
16 Aug 2023 by 楊, Hotel Management
この度は、当館をご利用いただき誠にありがとうございます。 お忙しい中口コミにご協力いただきありがとうございます。また、お客様にご満足いただけるサービスが、できたかどうか詳しくご記入いただけると幸いでございます。 またのご利用お待ちしております。
by A verified traveler
They really are friendly!
Posted 10 Jun 2023 on HotelsThe smoking room smelled like a smoking room but ventilation was good. The front desk staff were exactly as described. So friendly! Parking was great.
Comment from Hotel Management
13 Jun 2023 by ookawa, Hotel Management
Thank you for staying our hotel.We are trying to ventilate the smoking room, but we are very sorry that the smell of cigarettes has caused you discomfort.Thank you for the compliments of the front desk staff.If you come to Mie Prefecture, we look forward to your stay at our hotel.
by A verified traveler
Posted 20 Apr 2023
Comment from Hotel Management
10 May 2023 by 楊, Hotel Management
この度は当ホテルをご利用いただき 誠にありがとうございます。今回のご宿泊に高評価をいただき 大変光栄でございます。これからもお客様にご満足いただけるようスタッフ一同 サービスの向上に努めて参ります。お客様のまたのお越しを 心よりお待ちしております。 この度はお忙しい中 ご投稿いただき誠にありがとうございました。
by A verified traveler
Posted 12 Oct 2022
接客良し、朝食良し、バスルームの掃除と部屋の天井の埃は
改善点。
Comment from Hotel Management
17 Oct 2022 by 担当 今西, Hotel Management
この度は、ご宿泊いただき誠にありがとうございます。接客、朝食についてお褒めのお言葉をいただき大変光栄でございます。そんな中、お部屋の清掃に関しましてご不快な思いをおかけして誠に申し訳ありませんバスルームの掃除 埃につきましては早急に対応させていただきます。今後もお客様に快適にお過ごしいただけるようスタッフ一同精進して参ります。この度は、貴重なご意見誠にありがとうございました。
by A verified traveler
Posted 29 Mar 2022 on Hotels
Comment from Hotel Management
4 Apr 2022 by 担当：楊, Hotel Management
この度は当ホテルをご利用いただき 誠にありがとうございます。 今回のご宿泊に満点の評価をいただき 大変光栄でございます。 これからもお客様にご満足いただけるよう スタッフ一同 サービスの向上に努めて参ります。 お客様のまたのお越しを 心よりお待ちしております。 この度はお忙しい中 ご投稿いただき 誠にありがとうございました。
by A verified traveler
Posted 17 Mar 2022 on Hotels
Comment from Hotel Management
25 Mar 2022 by 楊, Hotel Management
この度は当ホテルをご利用いただき 誠にありがとうございます。 今回のご宿泊に満点の評価をいただき 大変光栄でございます。 これからもお客様にご満足いただけるよう スタッフ一同 サービスの向上に努めて参ります。 お客様のまたのお越しを 心よりお待ちしております。 この度はお忙しい中 ご投稿いただき 誠にありがとうございました。
by A verified traveler
Posted 6 Jan 2022
Excellent service, polite and helpful staff, an outstanding breakfast
Comment from Hotel Management
8 Jan 2022 by Front Desk Yang, Hotel Management
Dear valued guest,
Thank you for sharing your comment with us following your recent stay at our Hotel.
We are pleased to learn that you were satisfied with the overall service.
We are pleased that we were able to provide you with our breakfast, helpful staff and appreciate your wonderful comments about our hotel.
We hope to welcome you back to our Hotel soon in the near future.
Yours sincerely,
by A verified traveler
Posted 4 Jan 2022
Grand court was clean and tidy, great amenities and a superb breakfast with a 12.00 check out.
Pleasant polite and helpful staff. Im staying again tonight.😁
Comment from Hotel Management
5 Jan 2022 by Yang, Hotel Management
Dear valued guest,
Thank you very much for staying with us and taking time to share the comments here,
We are pleased to learn that you were satisfied with our breakfast, check out time, our overall service
We hope to welcome you back to our hotel soon in the near future.
Yours sincerely,
