Ratings based on 978 Verified Reviews
3.0 Room cleanliness
3.2 Service & staff
2.9 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Dec 2024
Noisy, lobby and lifts always crowded with lots of rude tourists from China, making surrounding dirty and noisy.
Comment from Hotel Management
3 Dec 2024 by Rambler Garden Hotel, Hotel Management
Thanks for your stay with us and taking the time to review our hotel. Please rest assured that we will continue to optimize our facilities and service. Thank you for your feedback.
by A verified traveler from san francisco
Posted 1 Dec 2024
This place is not really for western folks in my opinion. This place mostly caters to guests from mainland. We booked family room but what we got was 2 rooms next to each other with no shared door. So you have to go out to go from one room to the other. Next our rooms had strong smell of smoke. We were told although rooms are non smoking. Some
Guests don’t follow the rule and smoke indoors. We asked for change but they had large mainland tourists arrive that day and took over most of the hotel. The only thing i really liked was the gym and sauna. Pool was good but closed in November. In summary, if you are a westerner you might be disappointed but everyone is different. I being from USA was underwhelmed by the experience.
Comment from Hotel Management
2 Dec 2024 by Rambler Garden Hotel, Hotel Management
Thank you for taking the time to review our hotel. Please rest assured that we have shared your comments with the department heads concerned for future improvements. We will work hard on improving our cleanliness, facilities and services. Thank you for the feedback.
by A verified traveler
Posted 17 Nov 2024
10 minutes walk to major buses route
Comment from Hotel Management
19 Nov 2024 by Rambler Garden Hotel, Hotel Management
Thanks for your stay with us and taking the time to review our hotel.We do look forward to welcome you back soon.
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
12 Nov 2024 by 華逸酒店, Hotel Management
多謝閣下選擇我們酒店入住並提供寶貴意見, 期待住後日子再為閣下服務。敬祝生活愉快！
by A verified traveler
Posted 7 Nov 2024
Very old property.
No gym and pool in the building, when I asked the hotel staff they that these facilities are available in different building.
Even no microwave in the entire building.
No body picks up the phone.
Overall it’s a bad experience.
Comment from Hotel Management
8 Nov 2024 by Rambler Garden Hotel, Hotel Management
Thanks for your stay with us and taking the time to review our hotel. Please rest assured that we will continue to optimize our facilities and service. Thank you for your feedback.
by A verified traveler
Posted 6 Nov 2024
With this price, no say !
Comment from Hotel Management
8 Nov 2024 by Rambler Garden Hotel, Hotel Management
Thanks for your stay with us and taking the time to review our hotel. Please rest assured that we will continue to optimize our facilities and service. Look forward to serving you better in the near future.
by A verified traveler
Posted 6 Nov 2024
Water bottle should be provided even it’s a political game played by the government. It’s harmful to its own tourism industries
Comment from Hotel Management
8 Nov 2024 by Rambler Garden Hotel, Hotel Management
Thanks for your stay with us and taking the time to review our hotel. Please rest assured that we will continue to optimize our facilities and service. Look forward to serving you better in the near future.
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Rambler Garden Hotel, Hotel Management
Thanks for your stay with us and taking the time to review our hotel.We do look forward to welcome you back soon.
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Rambler Garden Hotel, Hotel Management
Thanks for your stay with us and taking the time to review our hotel. Please rest assured that we will continue to optimize our facilities and service. Thank you for your feedback.
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Rambler Garden Hotel, Hotel Management
Thanks for your stay with us and taking the time to review our hotel. Please rest assured that we will continue to optimize our facilities and service. Thank you for your feedback.
