Ratings based on 943 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Nov 2024
by A verified traveler
Posted 24 Nov 2024
very old and unhygienic room facilities, there was a vomit dried out on the carpet and it was not cleaned until the day of check out. Air purifier was covered with some dark liquid and was not cleaned until the day of check out either.
Comment from Hotel Management
26 Nov 2024 by C, Hotel Management
Dear Geunyoung,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We are sorry to hear that the in-room conditions was not up to your expectations. We strive to uphold the quality of our services and have followed up with your valuable feedback to ensure we are delivering quality service standard all the time.Once again, thank you for being our guest and for your candid feedback. We truly value your continuous support and look forward to an opportunity of welcoming you back to our hotel in the future.Your sincerely,Loyal LiFront Office Manager
by A verified traveler
Posted 24 Nov 2024
It is very convenience
Comment from Hotel Management
26 Nov 2024 by C, Hotel Management
Dear Helen,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Exedia community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager
by A verified traveler
Posted 20 Nov 2024
The property was situated right on Canton road (tons of luxury shopping at your fingertips) and a couple blocks down from Victoria harbour. Very walkable.
The room itself was looking tired although very clean. And maybe that’s because we just stayed in a basic suite, I would assume given the location and clients we seen checking in that they likely would have had a nicer tower full of renovated rooms. Just not what I was expecting for Hong Kong although we were only there for the one night stay.
Comment from Hotel Management
22 Nov 2024 by C, Hotel Management
Dear Jennifer,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We are grateful to you for your generous comment, as we always strive to improve upon our guest experience.We look forward to welcoming you again. Please feel free to visit our hotel website to check out our best value packages and rates when planning your future stays here. Yours sincerely,Loyal LiFront Office Manager
by A verified traveler
Posted 20 Nov 2024
This will be my first Choice hotel to stay
Comment from Hotel Management
22 Nov 2024 by C, Hotel Management
Dear Cathy,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager
by A verified traveler from South san francisco
Posted 16 Nov 2024
Comment from Hotel Management
18 Nov 2024 by C, Hotel Management
Dear Angelo Juan Doroteo,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We are grateful to you for your generous comment, as we always strive to improve upon our guest experience.We look forward to welcoming you again. Please feel free to visit our hotel website to check out our best value packages and rates when planning your future stays here. Yours sincerely,Loyal LiFront Office Manager
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
18 Nov 2024 by C, Hotel Management
Dear Yuen ,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
13 Nov 2024 by C, Hotel Management
Dear Chenwen,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager
by A verified traveler from Shinagawa-ku
Posted 10 Nov 2024
It was a little hard to find the way to the lobby, but the facilities were satisfactory.
Comment from Hotel Management
12 Nov 2024 by C, Hotel Management
Dear Yoshihisa,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We are grateful to you for your generous comment, as we always strive to improve upon our guest experience.We look forward to welcoming you again. Please feel free to visit our hotel website to check out our best value packages and rates when planning your future stays here. Yours sincerely,Loyal LiFront Office Manager
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
11 Nov 2024 by C, Hotel Management
Dear Jeriel,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager
