Ratings based on 960 Verified Reviews

4.2 out of 5
100% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Nov 2024
5 out of 5
by A verified traveler

Posted 19 Nov 2024
Great location, beautiful facility, friendly staff, good restaurants. Could not have wanted more from a big city hotel.
Comment from Hotel Management
20 Nov 2024 by Sheraton Hong Kong Hotel & Towers, Hotel Management
Thank you for staying with us and sharing your amazing review with us. We are glad to know that you have taken advantage of our convenient location during your stay in Hong Kong. We look forward to seeing you again soon!
5 out of 5
by A verified traveler

Posted 12 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Sheraton Hong Kong Hotel & Towers, Hotel Management
Thank you for staying with us and taking your precious time to review. We look forward to welcoming you again in the future!
5 out of 5
by A verified traveler

Posted 6 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Sheraton Hong Kong Hotel & Towers, Hotel Management
Thank you for staying with us and taking your precious time to review. We look forward to welcoming you again in the future!
3 out of 5
by A verified traveler

Posted 1 Nov 2024
A very expensive place to stay for a very small room.
Comment from Hotel Management
4 Nov 2024 by Sheraton Hong Kong Hotel & Towers, Hotel Management
Thank you for bringing your feedback to our attention. We are sincerely sorry that your experience was not a perfect one. Please do not hesitate to reach out for further follow-up. We look forward to having another opportunity to welcome you again soon.
5 out of 5
by A verified traveler

Posted 29 Oct 2024
Great location, walking distance to shopping, dining
Comment from Hotel Management
30 Oct 2024 by Sheraton Hong Kong Hotel & Towers, Hotel Management
Thank you for staying with us and sharing your amazing review with us. We are glad to know that you have taken advantage of our convenient location during your stay in Hong Kong. We look forward to seeing you again soon!
5 out of 5
by A verified traveler

Posted 26 Oct 2024
Good hospitality
Comment from Hotel Management
28 Oct 2024 by Sheraton Hong Kong Hotel & Towers, Hotel Management
Thank you for staying with us and sharing your amazing review with us. We look forward to seeing you again soon!
1 out of 5
by A verified traveler

Posted 25 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Sheraton Hong Kong Hotel & Towers, Hotel Management
Thank you for staying with us and taking your precious time to review. We look forward to welcoming you again in the future!
5 out of 5
by A verified traveler

Posted 24 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Sheraton Hong Kong Hotel & Towers, Hotel Management
Thank you for staying with us and taking your precious time to review. We look forward to welcoming you again in the future!
5 out of 5
by A verified traveler

Posted 23 Oct 2024
very good location, easy to go everywhere.
Comment from Hotel Management
24 Oct 2024 by Sheraton Hong Kong Hotel & Towers, Hotel Management
Thank you for staying with us and sharing your amazing review with us. We are glad to know that you have taken advantage of our convenient location during your stay in Hong Kong. We look forward to seeing you again soon!