Ratings based on 966 Verified Reviews
3.3 Room cleanliness
3.5 Service & staff
3.1 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Dec 2024
The room is tiny. If you thought shower stall in a cruise cabin was small, think again. The shower curtain sticks to your skin during shower.
by A verified traveler
Posted 16 Dec 2024
Location is decent. Room is not well designed. Cannot find place to hang up clothes. Only 1 wall outlet was working.
by A verified traveler from Edison
Posted 10 Dec 2024
by A verified traveler
Posted 8 Dec 2024
The drain of the bathtub was plugged .
Comment from Hotel Management
13 Dec 2024 by Alex, Hotel Management
We would like to express our sincere appreciation for you choosing to stay with us recently and sharing your valuable comments to us. Please accept my sincere apology regarding the bathtub clogged. Our top management and the concern departments had been informed to look into it seriously. We look forward to welcome and serve you soon.
by A verified traveler from Stevenson Ranch
Posted 6 Dec 2024
Front staff and concierge staff were not at all helpful. They were rude and not providing any help whatsoever information we asked them for .
The room size and bathroom was very small.
I do not recommend this hotel .
Comment from Hotel Management
13 Dec 2024 by Alex, Hotel Management
We would like to express our sincere appreciation for you choosing to stay with us recently and sharing your valuable comments to us. Please accept my sincere apology regarding the bitter service you encountered. Quality service is vital for every service industry. Our top management and the concern departments had been informed to look into it seriously. We look forward to welcome and serve you soon.
by A verified traveler
Posted 3 Dec 2024
by A verified traveler
Posted 30 Nov 2024
Comfort
by A verified traveler from Edison
Posted 28 Nov 2024
Beds could be better. Rooms were very small but Overall it was ok for the price I paid.
by A verified traveler
Posted 22 Nov 2024
by A verified traveler
Posted 21 Nov 2024
Convenient.
