Ratings based on 965 Verified Reviews

4.6 out of 5
100% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Dublin

Posted 3 Dec 2024
The hotel is excellent. The only thing I can say is that I cannot believe that they are charging me for using a shower cap while it is part of the amenities and there is no notes that due to environmental Compliance that they would charge the shower cap as it is made out of plastic. If that is the case, don't make it as part of the hotel amenities.
5 out of 5
by A verified traveler

Posted 29 Nov 2024
The club level with Harborview is absolutely the best deal in town. Free breakfast cooked to order, afternoon T and happy hour with three drinks snacks
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Nov 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Nov 2024
4 out of 5
by A verified traveler

Posted 25 Nov 2024
Waiting long time for the elevator.
3 out of 5
by A verified traveler from Aventura

Posted 23 Nov 2024
The hotel is becoming old and in need of a renovation.
5 out of 5
by A verified traveler

Posted 23 Nov 2024
Service is excellent , room is clean and accommodation is just right as expected
4 out of 5
by A verified traveler

Posted 23 Nov 2024
The floor has no direct elevator and we had to walk down and up the stairs. Therefore it was very difficult to walk with luggage.
3 out of 5
by A verified traveler

Posted 22 Nov 2024
Property is old, service is systemized. Check in-out is slow.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Nov 2024