Ratings based on 463 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from North Bergen
Posted 25 Nov 2024
by A verified traveler from Springfield
Posted 19 Nov 2024
Staff was less than friendly or helpful.
Breakfast was inedible as eggs were over cooked.
The “Market” was not adequately stocked (there are no vending machines). Staff advised that I walk up a hill at least 1/2 mile on a heavily traveled road with no sidewalks - I did not have a car.
by A verified traveler
Posted 9 Nov 2024
I booked a king suite and the room was musty smelling. The couch and 2 chairs had food stains on them and were old and absolutely worn out. I had to wear socks or shoes because the carpet was borderline nasty. I asked several times for the hotel staff to fill the sanitary wipes in the fitness center. The equipment had sweat and was dirty. Definitely not a Marriott standard hotel. Great staff. Poor management.
by A verified traveler
Posted 2 Nov 2024
by A verified traveler
Posted 6 Oct 2024
by A verified traveler
Posted 24 Sep 2024
The hotel was spacious
by A verified traveler
Posted 20 Sep 2024
by A verified traveler
Posted 12 Aug 2024 on Hotels
Comment from Hotel Management
20 Aug 2024 by Management Team, Hotel Management
Kenneathia,Thank you for taking the time to write a review about your most recent stay. We are thrilled to know that you had a great stay. I will share your feedback with the entire team. We hope to see you again when your travels bring you back to Trussville.
by A verified traveler
Posted 27 Jul 2024
Comment from Hotel Management
20 Aug 2024 by Management Team, Hotel Management
Jeff,Thank you for taking the time to write a review about your most recent stay. We are happy to know you enjoyed your stay. We hope to see you again when your travels bring you back to Trussville.
by A verified traveler
Posted 19 Jul 2024 on CheapTickets
Comment from Hotel Management
20 Aug 2024 by Management Team, Hotel Management
Cherry,Thank you for taking the time to write a review about your most recent stay. We always aim to exceed our guests' expectations and we apologize for falling short this time. We hope to have the opportunity to welcome you back when your travels bring you to the area again.Management Team.
